Kailani Tours Hawaii LLC

Office Admin Bookkeeper Associate

Summary

Support management in all facets of operations by administering day-to-day office functions, bookkeeping, filing digital and paper documents, special projects, and taking great care of our office requirements. You must be highly organized, good with math, spreadsheets, Quickbooks, Microsoft Office, and organizing paper files. You will be responsible to perform some duties of manager in his/her absence, and contribute to profitable operation of the business.

You will have the following responsibilities

• Create and organize files, digital files, and paperwork as needed
• Communicate with customers, vendors, government agencies, employees, and management as needed to facilitate duties (must be proficient in Word)
• Create custom excel sheets and reports as needed (must be proficient in excel)
• Check, sort and monitor daily office mail and deliveries
• Answer phone, assist caller and/or direct to appropriate party
• Answer emails and other correspondence
• Maintain bookkeeping:
• Timely record pay all approved bills
• Record receivables
• Generate reports as needed for management review
• Balance statements
• Maintain historical records

• Administer projects as required
• Maintain and order supplies
• Perform light cleaning duties
• Process new-hire paperwork with HR and other forms required for employees
• Run company errands as needed (Reliable automobile required)
• Perform other duties as may be assigned

Qualifications, Skills

• Highly organized and eager to learn our specific methods
• Highly proficient in Word, Excel, Outlook, Office, and learn other software as needed.
• Ability to type at least 45 WPM
• Attention to detail, creating and following step-by-step processes
• Knowledgeable in basic accounting principles (some experience preferred along with QuickBooks experience)
• Able to multi-task amid changing priorities
• Self-motivated, open-minded, positive outlook
• Strong analytical background, problem solver
• Friendly, polite, customer oriented
• Capable of handling difficult situations with tact and professionalism
• Must be able to lift up to 35 pounds
• Receptive to constructive feedback
• Accept personal responsibility for core outcomes (on-time, accurate deliverables)

Other requirements:

• Consistently meets or exceeds target objectives
• Strong organization skills and continuous ability to utilize related software
• Works well with all team members
• Attends all mandatory meetings
• Exhibits clean and professional appearance and follows dress code standards
• Continually seeks better ways for delivering services and communicating with customers and partners
• Consistently meets or exceeds the company goals for customer service
• Effectively collaborate with supervisors, staff, and partners to meet company goals and further its success
• Consistently meet or exceed quality assessments and performance improvement standards

Qualification requirements: To perform the job successfully, an individual must be able to perform the duties, responsibilities, and other requirements satisfactorily. This Job Description is not intended to cover every task required and is subject to modification at the sole discretion of management. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

Language & communication skills: Ability to read and write English, analyze and interpret documents, such as marketing plans and sales analysis data reports. Ability to write routine correspondence and routine reports. Ability to effectively present information and respond to questions from customers, prospects, vendors, government agencies, employees of the organization, and the general public.

Mathematical skills: Basic mathematical skills; adding, subtracting, and multiplying. Ability to complete and analyze financial documents.

Technology: Proficient with multiple online logins, software, and technology including email, POS, scheduling applications and other software as needed. Proficient in Word, Excel, Outlook, Office, Adobe Acrobat, and others.

Reasoning ability: Ability to apply common reasoning and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with and solve problems. Proven history of using good judgment.

Physical demands: The duties of this job require the employee to regularly sit, stand, walk, use hands to handle or hold objects, use a writing instrument, computer, and other office equipment, telephone; and speak and listen by telephone and in person. The employee is frequently required to drive, reach forward, sideways, and overhead with hands and arms. The employee is required to sit and walk on a regular basis. The employee may be required to, stoop, kneel, and bend as well.

The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: The work environment and characteristics described here are representative of those an employee encounters while working and conducting management activities.

Operational Standards

• Serving customers is the responsibility of every employee. Nothing is more important or more immediate than being courteous, friendly, prompt and helpful to customers.
• Employees will report to work on time, and be respectful to other staff members and contribute to the success and vibrancy of the company.
• Each employee will know the vision and mission of the company.
• Employees will have or develop all necessary skills required of the position.
• All work will be performed in accordance with the company’s policies and standards.
• All proprietary information and client information will be held in the strictest confidence.
• Overall workflow is the responsibility of every employee. Periodic staff assistance may be required in other work areas or departments.
• All phone calls must be returned within two hours whenever possible, and never later than the next business day.
• Employees will notify manager of any issues that cannot be resolved in a timely manner, and of any deadlines that cannot be met. Such notification will occur timely prior to the deadline, so as to find a workable solution.
• All staff will contribute to a safe workplace by being alert and committed to safe work practices.
• Employees will wear appropriate attire or uniform as required for each position.
• Employees are encouraged to make recommendations for improvements using the suggestion form and submitting it to management.

This Job Description is not intended to cover every task required, and is subject to modification at the sole discretion of management. Nothing is this Job Description is intended to create a contract of employment between the Company and employee. Employment with the Company is entered into voluntarily, and your employment is “at will,” which means you are free to resign at will at any time, with or without cause. Similarly, “at will” means that the Company may terminate the employment relationship at any time, with or without notice or cause, in accordance with applicable federal or state laws. Equal opportunity employer

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
We provide hand sanitizers, face masks, and other sterilization methods to provide a clean working environment during this time.

Experience:

• Microsoft Office: 3 years (Required)
• Customer Service: 1 year (Preferred)
• QuickBooks: 1 year (Required)

Work Location: One location

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