What Signature Offers to you!

• $1,000 sign on bonus
• End of season bonus
• Free one-hour training flight
• Referral opportunities up to $1,000
• Time Off
• Set schedule (with some flexibility)
• Work uniforms provided
• Full-time, year round or sesaonal work

A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers. An LST routinely operates ground service equipment and uses knowledge of the company’s policies and procedures to provide efficient and excellent service to customers and other guests to the fixed base operation (FBO)

Persons employed as a Line Service Technician are expected to:

• Collaborate, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met. This includes ensuring efficient and accurate communication through various methods to accomplish operational tasks
• Service aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, delivering catering and towing
• Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.
• Maintain safe, clean and secure ramps and operations
• Drive a shuttle vehicle with passengers and/or luggage and cargo
• Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location
• Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
• Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times

Line Service Technician Responsibilities

The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).

• Safely and accurately conduct flight line operations in accordance with established policies and procedures
• This is a physical job. There is extensive and constant standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc. (see chart)
• Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
• Clearly communicate in English with others in person, via telephone, radio communicators, and in writing
• Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars
• Must be able to safely and efficiently perform various functions (e.g., fueling, de-icing) from elevated heights
• Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality, and professionalism and always with a sense of cultural awareness and sensitivity
• Independently and proactively (i) prepare for arriving/departing aircraft, (ii) identify and perform open job tasks; and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders

Line Service Technician Qualifications

To qualify for this position, applicants and those in the role must have:

• High school diploma or general education degree (GED)
• Minimum of 18 years of age
• A valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs
• Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies
• Ability to successfully and timely complete Signature’s training programs
• Ability to pass a color vision test for purposes of inspecting aviation fuel
• Ability to use a computer and email, including pass computer-based training modules
• Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
• Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
• Ability to work flexible schedules, including night, holiday and weekend shifts and in various weather conditions

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay range for these positions is $23.00 to $25.00 / hour.

An Equal Opportunity Employer including Disability/Vet

Preferred dress code

Casual (come as you are, but please be presentable)

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.