Company Summary

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

The Program/Project Management role is responsible for leading highly visible, sensitive, and multi-faceted projects and programs that deliver and meet First American Information Security process and technology requirements. The Project Manager is responsible for planning, executing, monitoring, and reporting of projects and programs with varying levels of complexity that may involve multiple functional areas and/or span across service areas. Duties include but are not limited to assembling project team, assigning individual responsibilities, coordinating with other projects and work groups, identifying appropriate resource needs, developing schedules, tracking and communicating progress, and reporting and managing risks and issues to resolution to ensure projects/programs, are completed timely and within budget.

Essential Functions

• Administer and manage the department Project Portfolio Management tool, providing technical support to the user community, and assisting in maturation and enhancement of the tool and its reporting capabilities.
• Responsible for preparation of executive level project portfolio reporting.
• Plan and manage project and subproject work efforts typically of small to medium size and complexity using standard tools and methodology.
• Coordinate and track project deliverables
• Facilitate meetings including preparing agendas, coordinating schedules and materials, documenting meeting minutes, following-up on action items, gathering, organizing, and distributing project related documentation
• Conduct risk monitoring, controls, and timely communication and escalation to ensure ability to achieve expected outcomes on time and on budget
• Manage project budget including developing project cost estimates and forecasting
• Administer, manage, and track all day-to-day operational aspects of the project
• Required to perform duties outside of normal work hours based on business needs

Job Complexities & Impact

• Works on standard issues/problems
• Exercises judgment within defined procedures and practices to determine appropriate action
• Follows department processes and procedures and may make recommendations to these processes
• Actively contributes to the results of a team and works towards achieving team goals and objectives
• Has the ability to balance multiple tasks simultaneously

Independence

• Achieves set objectives
• Errors may cause project delays

Supervision Received or Extended

• No responsibility for the supervision of others
• Works under general guidelines with little direction
• May be the central point of departmental information and procedures

Knowledge and Skills/Technology Used

• 2 - 3 years or more experience with Microsoft Office Suite (Word, Outlook, PowerPoint, Excel, Visio)
• 2 - 3 years or more experience with Microsoft Project and PPM Tools
• Experience with Title Insurance/Mortgage acumen preferred but not required
• Understanding of project delivery methodologies such as Waterfall and Agile required
• Professional communication skills
• Ability to self-start and be versatile in a dynamic environment
• Strong analytical and problem-solving skills
• Ability to listen to others and accept input from team members
• Ability to build team cohesiveness to achieve results

Typical Range of Experience

• Typically have 2 - 3 years or more of directly related experience

Education

• BS/BA preferred or equivalent experience

License or Certification

• PMP Certificate preferred
• CSM (Certified Scrum Master) Preferred

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

Pay Range: $69,900 – $97,100 annually

This hiring range is a good faith and reasonable estimate of the salary range of possible compensation at the time of the posting, and is subject to change. The actual compensation offered will be determined by various factors, which may include a candidate’s education, training, experience, and geographic location.

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First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.