Takes responsibility for their own performance as well as the overall performance of the shop and its people while supporting the goals and objectives of the

The position requires the ability to handle the implementation of medium to large scale technical efforts and the ability to complete detailed technical

Drive network reliability and availability improvements utilizing tools and analysis from platforms such as ETA Direct, Remedy, Netcool, NECOM, WNG, Operations

Must have knowledge of double entry book-keeping and spreadsheets. Manage all accounts payable and accounts receivable. Degree preferred, but not required.

Maintain active BLS (i.e. CPR) certification. They must also have the ability to work independently and be comfortable with making patient diagnosis on their