Job Detail

Customer Service Associate

Customer Service Associate

API St. Andrews Products Inc.

South Bend, IN

Job ID : 374f2f71563035316b6746332b644f3648413d3d

Job Description :

Customer Service Representative for
Promotional Products Company

In search of a customer service representative to assist in managing customer accounts and general office work in a fast- paced environment. Position includes assisting in the ordering process, working with customers on artwork and logo ideas, coordinating local pick up, deliveries and shipping/receiving. This person must have experience working with computers.
Bookkeeping and/or accounting background is preferred but not mandatory.

Customer Service Representative

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers and associates at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Ability to learn industry standards, process orders, assist with quotes and respond to customer requests.
  • General office work such as filing and record keeping.
  • Coordinating and fulfilling customer shipping and receiving in on-site warehouse. Local pick-up and delivery of customer orders.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative

Requirements:

  • High school diploma
  • College Degree and/or 1-2 years customer service experience
  • Computer skills needed, experience in Microsoft Suites preferred.
  • Ability to lift 30lbs.
  • Driver’s license (in good standing).

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • No weekends

Work setting:

  • In-person
  • Office

COVID-19 considerations:
Covid-19 Precautions based on local guidelines for businesses.

Ability to commute/relocate:

  • South Bend, IN: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Company Details :

Name : API St. Andrews Products Inc.

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Details

: South Bend, IN

: 15 - 18 USD HOURLY

: 8 days ago

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