Post a Job

Job Detail

Customer Service Coordinator - Owatonna, MN

Customer Service Coordinator - Owatonna, MN

Federated Mutual Insurance Company

Owatonna, MN

Job ID : 374f2f71563039366b5156782f39433646513d3d

Job Description :

Job Details:
We are looking to add new teammates to join our growing Customer Service Coordinator team! As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training.

The pay for this position is $23.60 per hour.

You will go through a 12-week classroom training program that begins on April 17, 2023. For our Owatonna team, training will take place in our Owatonna office, which is located directly off of Hwy 14. The hours during training are 7:30 am – 4:00 pm.

Additional Qualifications Needed:
  • Two-year degree or equivalent experience
  • Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment
  • Strong computer skills with proficiency in Office programs and an ability to work in multiple applications
  • Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages
  • Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks.
  • Demonstrated problem-solving skills with attention to detail
About Us:
At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.

You will have opportunities to grow in your career. Our employees are encouraged to ask questions and learn on the job, and we are committed to promoting from within. We recognize your contributions with an exceptional rewards package that includes competitive pay and bonus programs, incredibly affordable health insurance, generous pension and 401(k) benefits, and gift matching and paid volunteer time to support your involvement in the community. Learn more about our Benefits.

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

If California Resident, please review Federated's enhanced Privacy Policy.

Company Details :

Name : Federated Mutual Insurance Company

CEO : Michael G. Kerr

Headquarter : Owatonna, MN

Revenue : $1 to $5 billion (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Insurance Carriers

Sector Name : Insurance

Year Founded : 1904

dutch-tavern.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dutch-tavern.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dutch-tavern.com is the ideal place to find your next job.

Details

: Owatonna, MN

: 23.6 USD HOURLY

: 86 days ago

Share Job :
Apply For Job

Related Jobs

Accounting Analyst

American International Tooling

Minden, NV

25 - 30 USD HOURLY

Full Time

Maintaining records of all transactions, purchase orders, receipts, and payments. Manage all assigned accounting transactions.

Indianapolis, IN

60000 - 65000 USD ANNUAL

Full Time

Recruit, train, schedule and develop team members. Requires a bachelors degree or equivalent experience. Provide completed Banquet Event Orders to team and

Gallatin Gateway, MT

55000 - 65000 USD ANNUAL

Full Time

Understanding the job of a night auditor (although this isnt a night position), front desk bookkeeping and systems unique to hospitality is a plus.

Irvine, CA

24 - 26 USD HOURLY

Full Time

Desktop support functions at the corporate office (set up new user workstations, answer user Help desk tickets, set up new user phones, Email, printers, and

Payroll Specialist- Remote

Akima, LLC Shared Services

Charlotte, NC

47549 - 65027 USD ANNUAL

Full Time

Assist in payroll to include maintenance of records, timesheet input, generation and distribution of paychecks, payroll transmission, computation and timely