Customer Service Representative
Customer Service Representative
F.H. Furr
Manassas, VA
Job ID : 374f2f7156306c2f6c4164382f74473645413d3d
Job Description :
Who Are We?
- F. H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best"
- Servicing Northern Virginia, Southern Maryland, and DC for over 40 years
- Minimum of 1-year experience in customer service
- Call center experience highly preferred
- High volume inbound/outbound call experience is preferred
- Professionally handle high volume inbound/outbound customer inquiries
- Thoroughly and efficiently gather customer information, assess and fulfill customer needs
Core Competencies
- Strong verbal and written communication skills
- Comfortable in navigating through multiple software systems and windows simultaneously
- Ability to show empathy when responding to customers’ needs
- Must be flexible with the ability to adapt to changes quickly
- Multitasking and time management skills
Shift
- Full-time
Training
- F.H. Furr is holding a virtual five-week long, fully-paid, training class in March 13th, 2023.
Compensation
- Hourly plus uncapped commissions paid out weekly and monthly
Equipment Needed
- Company provided Windows-based PC or Laptop
- Hard-wired, high-speed internet
- Dual Monitors
- USB Headset provided
Benefits Offered
- Company-paid Medical, Dental, and Vision Insurance
- 401(K) with a generous company match
- Company-paid disability and company-paid life insurance
- Paid Vacations, Holidays, and Sick days
Company Details :
Name : F.H. Furr
CEO : Floyd H Furr
Headquarter : Manassas, VA
Revenue : $25 to $100 million (USD)
Size : 201 to 500 Employees
Type : Company - Private
Primary Industry : General Repair & Maintenance
Sector Name : Construction, Repair & Maintenance Services
Year Founded : 1981
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Details
: Manassas, VA
: 32548 - 44041 USD ANNUAL
: 2 days ago
