Work for a company that is driven to outperform! Link innovates and manufactures a variety of suspensions specially engineered to address the unique needs of commercial vehicles and equipment. At Link, we exemplify servanthood, demonstrate respect for people, set the standard for reliability, do the right thing, and are One Team!SUMMARY: The Customer Service Representative provides sales and service support to internal and external customers by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides efficient customer service support for all product lines through phone sales, order entry, EDI, service parts operations, customer returns, and order status inquiries.
• Assists in supporting the field sales staff and serves as a liaison between sales, production, and engineering.
• Assures communications internally, regarding phone activities and inter-office information.
• Completes designated sales reports.
• Oversee customer purchase orders, returns, warranty orders, and accounts for accuracy and to ensure all sales department documents are properly stored.
• Assists sales efforts with designated products.
• Participates in all continuous improvement programs by offering suggestions and by exhibiting initiative in areas within direct control.
• Performs other duties as requested by the Inside Sales and Customer Service Manager.

TRAVEL REQUIREMENTS:

Less than10% overnight travel is expected.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in a technical or business field preferred and/or equivalent work experience and training.

Link is an Equal Opportunity Employer and is committed to workforce diversity.

https://www.facebook.com/LinkMfg

www.linkmfg.com

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: One location

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