HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

The Dental Receptionist is responsible for performing front office functions including telephone activities, patient appointment scheduling, patient registration, computer data entry, collection of payments, and maintaining patient records systems in a manner which promotes quality patient service. Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Greet clinic patients and visitors as appropriate, which include checking-in all patients by entering patient data into computer system. Ensure accuracy of all data including income, address and insurance verification.
• Follow established procedures for opening and closing the clinic each day.
• Collect patient fees and provide patients with receipts.
• Access and update patient information in Electronic Practice Management (EPM) and Electronic Dental Record (EDR) computer system as required.
• Schedule patient appointments ensuring efficient use of provider time and the appropriate care for patients according to HealthPoint procedures. Also, schedule follow up appointments for patients, confirms patient appointments, arrange for interpreters and answers and screens backline telephone calls, takes messages and directs to appropriate staff.
• Maintain effective communication with back-office staff and providers as needed to appropriately “work in” additional patient visits on providers’ schedules.
• Balance cash, prepare and make daily bank deposits, and close at the end of the day.
• Receive and distribute incoming fax communications.
• Prepare outgoing mail.
• Maintain reception work area and waiting room.
• Follow established procedures for opening and closing the clinic each day.
• Attend staff meetings, in-service meetings, participate in agency committees and task force activities.

Must have’s you’ll need to be successful:

• High School Diploma or equivalent.
• Beginning level of Word, Excel and Outlook required.

If you know the following, it’s a PLUS:

• Customer Service Reception and/or Medical/Dental Front Office Reception
• Recent experience with an electronic dental record (EDR) and electronic practice management (EPM) application strongly desired.
• Bilingual in English/Spanish strongly desired.

Proof of immunizations and/or immunity to: COVID-19, MMR (measles, mumps, and rubella), Varicella, Annual Influenza, and TB are required for all employees. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immunity prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you received immunizations in Washington, Arizona, Louisiana, Maryland or West Virginia, you may visit http://wa.myir.net to create an account and retain proof of your medical records for the immunity/immunization requirements.
• If records do not show any data, please seek guidance from your provider for further assistance.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance and identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.