Position Title: Employer Control Processor I

Department: Employer Control Department

FLSA: Non Exempt

Reports to: Employer Control Department Supervisor

Description

Maintains and processes monthly hours and trust fund contributions remitted by signatory employers and assist with participant and employer inquiries related to hours and trust fund benefits. Position also includes administration duties related to maintaining and processing of Vacation and Holiday benefits.

Skills / Knowledge Requirements

· 2 years college or 4 years administrative work experience

· Bookkeeping experience

· Proficient on the computer keyboard and 10 key calculator by touch

· Intermediate computer literacy in Microsoft Word and Excel

· Strong oral and written communication skills

· Strong customer service and interpersonal skills

· Detail oriented with strong organization skills

· Must be a self-starter with the ability to multi-task

· Must be able to meet deadlines and prioritize daily tasks.

· Must be a team player with a consistent positive attitude

· Must be able to respond to a high volume of emails and phone calls in a professional manner at all times.

Duties

· Prepare and process daily bank batch sheets.

· Process work hours and contributions, by participants, for union fringe benefits.

· Maintain monthly contribution report and employer log sheets.

· Reconcile monthly reported hours and contributions, by fund, in a timely matter.

· Process payments by employers.

· Track monthly employer remittances and prepare notices to employers for under/over payments, no report, submitted, etc.

· Assist with updating employer ledgers for payments, delinquent contributions, and assessments.

· Assist with billing employer of underpayments, overpayments, and assessments.

· Assist with collection employer follow-ups.

· Assist with collection reports to Trustees and other fund professionals as needed.

· Assist with collection referral to fund counsel.

· Assist with quarterly reports to include (inactives, waivers, refunds, etc.) for trustee meeting.

· Assist with verifying and processing vacation hardship requests.

· Assist with annual vacation process for all vacation funds and verifying and processing of the vacation annual applications for the assigned vacation fund(s).

· Respond to internal and external requests timely.

· Assist with verifying, coordinating, and releasing of Trust Fund clearances on a timely matter.

· Assist with maintaining employer and participant’s accounts.

· Assist with participant and employer inquiries via phone, in person, in writing.

· Assist with department mail outs, filing, and various department projects.

Other Duties

· Assist with reception relief as needed.

· Periodic cross training with other department processors to gain knowledge of all funds.

Physical Demands

· Lifting and carrying file boxes within the office.

Working Conditions

· Indoors, air-conditioned office

Work Shift

· Monday to Friday, 8:30 AM – 4:30 PM, 1 hour unpaid lunch 1:00 PM – 2:00 PM, subject to change based on department coverage with supervisor approval.

· The duties assigned will (may) involve situations that will (may) require over time

· Weekends as needed

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Honolulu, HI 96814: Reliably commute or planning to relocate before starting work (Required)

Experience:

• 10 key typing: 1 year (Required)
• Administrative experience: 1 year (Preferred)

Work Location: One location

dutch-tavern.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dutch-tavern.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dutch-tavern.com is the ideal place to find your next job.