Serve as first point of contact at front desk, receiving, logging and distributing files, documents and Public Records Requests, answering phones, receiving,

Superior customer service skills including but not limited to empathy, tact and patience; ability to communicate technical concepts to non-technical staff.

Master's degree in Social Work from an accredited college or university or a new graduate of accredited master's degree social work program with successful

A CPA license or desire to obtain it is preferred. A Bachelor's Degree in Accounting or related field and at least one year of experience in public accounting,

Responds to support issues onsite or remotely for calls that are submitted via e-mail, helpdesk, and phone. Works with end-users over the telephone and on-site