Bachelors degree or higher in Information Systems, Industrial Engineering, Systems Engineering, Computer Science or related field.

Provide email and telephone support to internal and external clients. Build and develop working relationships with clients.

Plan, direct and control the efforts of the Maintenance Department to maintain plant equipment and facilities commensurate with good engineering practices.

BS or BA in a business-related field preferred. Lead Analysts are also responsible for reconciling trade information received with the clients expected

Answer incoming calls, greeting all clients in a timely, friendly, and professional manner, and provide excellent customer service.