POSITION SUMMARY:

Do you love being part of a fast-paced and innovative team? At NMC Health, we’re proud to set a 5-Star standard for healthcare, and your passion for problem solving will go a long way as a Help Desk Technician for our Information Services Department. In this role, your primary responsibility will be to work with technical and non-technical people in order to troubleshoot, diagnose and resolve problems as they present themselves. The ideal candidate will possess a good general knowledge and experience of Intel based computer systems (laptop, desktop and thin client) working either individually or as part of team and the ability to meet deadlines. Additionally the preferred candidate will possess an advanced configuration and troubleshooting skills for mobile devices, Win 10/7, MS Office 2019, 2016, 2013, and 2010., and advanced understanding of TCP/IP concepts and computer networking.

This is a full time position.

As of 1/21/22, NMC Health requires all employees to be vaccinated unless a medical or religious exemption is needed.

Qualifications:

Education & Experience:

• Associates degree or equivalent work experience
• Minimum of 3 years of help-desk/desktop support experience

Knowledge Skills & Abilities:

• Configuration.
• Troubleshooting of Windows devices.
• Basic networking knowledge.
• Excellent customer service skills.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Newton, KS 67114: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• If hired, we require that all employees be vaccinated, unless a medical or religious exemption is needed. Do you understand and will you comply with this policy?
• Have you ever worked for NMC Health?
• If yes, please give details. If not, please put N/A
• Have you ever been convicted of a crime?
• If you answered yes to the previous question, can you please provide additional information? If you answered no, please put N/A
• Please type in your full name below to certify - I certify that the information contained in this application is true and if found to be in error could lead to dismissal of my employment with NMC Health. I acknowledge that NMC Health performs drug testing, reference and background checks on all candidates chosen to move forward through the hiring process. I understand that all employment offers are contingent upon acceptable results. I understand that NMC Health is a smoke-free, alcohol-free environment and that smoking or consuming alcohol is not allowed by our employees on the property. NMC Health is a drug-free work environment and does not tolerate working under the influence of legal or illegal substances. NMC Health uses E-verify for all new hires. NMC Health is an EOE and all employment is on an at-will basis.

Experience:

• Help desk: 3 years (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location

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