Job Detail

IT Specialist

IT Specialist

Crow Therapies

Livingston, TX

Job ID : 374f2f7156306c376d4170782b644b3746773d3d

Job Description :

Responsible for setting up, managing and troubleshooting the technology systems used to maintain computer and software networks.

ESSENTIAL JOB FUNCTIONS:

  • Gaining an in-depth knowledge of EMR System
  • Attend weekly scheduled EMR trainings for all departments (scheduling, billing, etc.)
  • Coordinate with in-house and contracted resources
  • Graphic and Web design
  • Develop and maintain SharePoint sites
  • Update, develop and maintain Company websites
  • Maintain media presence by creating posts, flyers, announcements, etc., and analyze data to provide reporting to President/Vice President.
  • Development of Office 365, Adobe Suite, and others as identified
  • Resolving IT support requests from employees
  • Answering employee questions regarding computer systems
  • Gathering and analyzing data to diagnose problems with computer systems
  • Changing configurations, settings and permissions to fix computer issues
  • Setting up accounts for new users
  • Generating sign ins for new hires during the onboarding process
  • Installing new software and hardware drivers and updating existing ones as needed
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • All other duties as assigned
  • Comply with the Crow Therapies’ Comprehensive Compliance Plan (CCP) which includes but is not limited to: Business & Clinical Operations, Environmental Health & Safety, HIPAA/HITECH, Human

Resources and Code of Conduct as well as all facility policies and procedures and educational requirements associated the CCP

  • Comply with all local, state and federal regulations training and instruction requirements as well as any other standards that govern healthcare services provision
  • Build strong relations with referral sources to ensure proper messaging of Company beliefs and services offered

POSITION REQUIREMENTS:

  • Expert knowledge of IT best practices, policies and regulations
  • In-depth understanding of programming, computer science and digital security
  • A clear understanding of client/server technology and network architecture
  • Good communication, including writing, speaking and active listening
  • Strong problem-solving, critical thinking and decision-making skills
  • Advanced leadership and conflict management skills
  • Customer service and interpersonal skills
  • Excellent attention to detail
  • Great project management skills, including organization, planning, time management and prioritization
  • Professional appearance and attitude
  • Valid drivers’ license

EDUCATION:

  • Prefer BS Degree in the Computer Sciences from accredited university.

EXPERIENCE:

  • Medical office management or specialty position experience preferred
  • Previous marketing or related field experience preferred

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Livingston, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

Company Details :

Name : Crow Therapies

Headquarter : Livingston, TX

Revenue : Unknown / Non-Applicable

Size : Unknown

Type : Company - Private

Primary Industry : Health Care Services & Hospitals

Sector Name : Healthcare

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Details

: Livingston, TX

: 40000 - 50000 USD ANNUAL

: Today

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