Job Summary

MD Labs performs laboratory testing in toxicology and pharmacogenetics for referring Providers all over the country. Part of serving at the leading edge of the medical field means we must create software and provide advanced IT services as well. MD Labs is looking for an experienced System Administrator to maintain, upgrade, manage and innovate while protecting our software, hardware, critical data, and networks in our Reno, NV facility.

Ingenuity and resourcefulness are necessary skillsin this fast-moving and important role as you must diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users to clearly understand their needs. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently while providing excellent technical support. This is an opportunity to engage in a positive and creative work environment that offers excellent benefits.

The System Administrator will be single-handedly responsible for an entire corporate enterprise network and will be expected to handle the associated issues without additional assistance of any kind.

Roles and Responsibilities

• Maintain essential IT operations including networks, operating systems, hardware, software, and cybersecurity
• Monitor system performance, troubleshoot issues and outages, and maintain systems according to requirements
• Ensure security and efficiency of IT infrastructure
• Manage servers and technology connected to our network
• Upgrade systems with new releases and models
• Periodically train staff on procedures related to technology
• Ensure the frequency and reliability of data backups and other Disaster Recovery

operations

• Assist in integrating new policies and technologies into the current system
• Provide metrics, statistics, and reports to management and coworkers
• Evaluate and optimize system performance of servers and workstations
• Review and propose changes, improvements, and updates for IT/IS policies and procedures, within a larger business initiative
• Provide insight and recommendations into technology infrastructure upgrades for faster and smarter business processes
• Clearly and regularly communicate with management and technical support colleagues
• Thoroughly document all hardware and software changes, or changes to policy
• Other duties as assigned

Qualifications and Education Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related discipline; experience may be substituted
• Five years of experience in the administration of firewalls, switches, network monitoring tools, and VPNs
• Knowledge of networks, infrastructure, and patch management
• Knowledge of system security (intrusion detection systems) and data backup/recovery
• Knowledge of desktop imaging solutions
• AWS/Azure experience
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude; ability to work independently and multi-task effectively
• Excellent communication skills; strong attention to detail; ability to solve problems while planning for the future
• Demonstrated understanding of projects, project management systems/approaches from the perspective of both client and business
• Flexible and willing to accept a change in priorities as necessary

Preferred Skills

• Professional certification (Microsoft Certified Systems Administrator (MCSA), GIAC certifications) is a plus
• Hyper-V and Failover Cluster experience
• Networking (VLANs, static and dynamic routing, NAT, & VPN, Juniper switches, Palo Alto firewalls)
• Server 2012R2 through 2022; Windows 10
• Experience reading and modifying PowerShell scripts
• Active Directory, GPO, MS365 and Exchange experience with on-site and remote users
• Adaptability and professionalism
• Team focused and customer service driven
• Able to lift at least 50 lbs

Job Types: Full-time, Permanent

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Reno, NV 89521: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• VMWare: 2 years (Required)
• Network management: 5 years (Required)

License/Certification:

• Systems administrator credential (Preferred)

Work Location: One location

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