Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves.

Job Summary
Effectively lead, manage and develop overall store operations and associates to execute best practices and maximize sales and profitability. This role will create a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals’ skills and abilities.

Responsibility
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Store Leadership
Lead and empower teams to deliver a great shopping experience for our customers in alignment with the company’s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Demonstrate and role model exceptional customer service exceeding customer expectations; ensure associates greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation. Establish and maintain a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies.

Fiscal Leadership
Manage the fiscal budget, in-stock, inventory, shrink, expenses including labor and supply management and cash control with a high level of integrity, urgency and responsibility and within the best interests of the organization. Maximize sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning to department managers and associates; analyze P&L for business opportunities determine areas for improvement and communicate finds store status and plans of action with district manager. Provide guidance in product and supply ordering, equipment setup, department organization and vendor assistance.

Department Leadership
Delegate authority, responsibility and accountability to managers and create a coordinated, motivated management team. Train and coach department managers on all KPIs, product processing, customer service, product knowledge, suggestive selling, safety and sanitation; conduct weekly meetings to discuss departments’ progress, financial results, recommendations and training enhancements. Use initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location; teach and advise department managers on sound decision-making principles and application in daily operations. Ensure all policies, programs and directives are communicated and executed in a positive and timely manner. Ensure store operations are consistent with all aspects of federal, state and company health, safety, and sanitation codes.

Associate Leadership
Recruit, interview and hire the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines; ensure new associates receive proper orientation and training and conduct regular evaluations of direct and indirect reports. Manage, support and develop managers through feedback, praise, and recognition; ensure adherence to all state and federal employment laws and company policies and procedures through partnership with human resource and legal department support staff. Exercise ability to reprimand or terminate associates when necessary; or effectively recommend same.

Required Education
High School / GED

Preferred Education

• Bachelor's Degree - Business or related field

Language Requirements

• Language(s) Required: English

Relevant Experience

• Relevant Experience - 6 - 10 yrs minimum
• Supervisory Experience - 1 - 5 yrs minimum

Knowledge, Skills & Abilities Required

• One (1) year experience as a SEG salary Fresh Manager, Customer Service Manager, or Store Merchandise Manager; or five (5) years management experience in supermarkets, retail, restaurants, hotels, or general business.
• Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
• High standard of integrity and reliability.
• Demonstrated strong customer service skills, effectively addressing customer issues and controlling business impact.

Location: 120 West Oak Street, McRae-Helena, Georgia 31055

Job Type: Full-time

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• grocery management: 1 year (Preferred)

Work Location: One location

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