We are currently looking for a full-time IT Security Focused Managed IT Services Engineer. This is an exciting opportunity to join a fast-growing company that is always seeking to leverage the best technologies to provide better solutions to the businesses we support. Working with us, even the most experienced IT pros will be able to continuously satisfy their desire to learn new technologies. You will work from our super-secret office hidden inside a house where you can expect a challenging, supportive, and fast-paced environment while working with various technologies and security tools such as Azure, 365, SOC, SIEM, Zero Trust, Active Directory, RMM and much more. We guarantee you won't be bored! You will learn a lot, and your skills will grow.

For the ideal candidate, not only will we worship the ground you walk on, but we will also provide generous paid time off benefits and opportunities for professional growth. Compensation is commensurate with experience.

JOB DUTIES:

You will need to perform various support, project and maintenance tasks for our clients, as assigned, both in-person and via remote support. This position will include site visits, therefore effective and above-average communication skills are required. Hours of work are generally stable; however, some occasional evening or weekend work may be needed.

This role would best suit a Managed IT Support Services Engineer with at least 5 years of experience in IT support and cyber security, who is looking to expand their skillset and be part of a small kick butt team.

DESIRED IT SKILLS:

• SOC, SIEM
• Experience with Zero Trust Security
• Threat detection, remediation and isolation
• Hacker foothold detection
• Documentation skills
• Leadership skills
• Communication skills
• PowerShell
• Remote IT Support
• Windows (11, 10)
• Microsoft 365
• Strong Outlook Skills
• Microsoft Azure
• Active Directory
• IT Security
• TCP/IP Networking
• Firewalls, Routers, Access Points
• Backups and Disaster Recovery
• Mac Experience is a plus
• Server support, server management, and server migrations

PERSONAL QUALITIES REQUIRED:

• Above average English communication skills (written and verbal)
• Great client service skills
• Ability to translate technical matters from "geek-speak" to layman's terms
• Detail-oriented individual with the ability to multi-task, prioritize, and meet all the required deadlines/expectations
• Ability to work both independently as well as part of a team
• Strong work ethic and professionalism
• Ability to show up on time.

About IntelligentITDesigns.com

Intelligent IT Designs is a full-service technical support company serving the NY area since 2006. Committed to the success of our clients, we enable businesses to make better decisions surrounding their IT and technology needs. Dedicated to social awareness, we strive to make the world a better place through cooperation, understanding, and personal responsibility. Visit us at IntelligentITDesigns.com and find out about our Smart Solutions for Smart Businesses.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Experience:

• desktop support: 5 years (Preferred)
• network support: 5 years (Preferred)
• firewall: 5 years (Preferred)
• Microsoft Outlook: 5 years (Preferred)
• Office 365: 5 years (Preferred)
• Windows 10: 5 years (Preferred)
• Windows server: 5 years (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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