Peninsula Pacific Entertainment-New Hampshire

Dynamic group of casinos in New Hampshire looking for outstanding team members to be part of something truly amazing. We currently have locations in Manchester & Dover at the Filotimo Casino & DraftKings, in Keene at the Wonder Casino and in Lebanon at the Casino & Poker Room. Are you ready to go all in?

Who Is P2E?

Peninsula Pacific Entertainment (P2E) has been in the casino gaming and entertainment industry for more than 25 years; developing and operating award-winning destination properties throughout the United States. And now we are bringing an exciting new casino gaming and entertainment experience to New Hampshire. We are opening soon with multiple locations throughout the state. Our commitment is to improve the communities in which we operate through our dedication to exceptional quality standards and award-winning customer service. This is a great opportunity to take your career to the next level. Are you ready? Learn more about our Company at www.p2e.com

Position Summary:

Assists marketing in all aspects of the daily operations of the property, social media channels, guest feedback system and community relations in accordance with Company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, Title 31 Rules and Regulations, and the Company’s Responsible Gaming Plan.

Essential Responsibilities:

1. Provides next-level guest service to internal and external guests.

2. Responsible for creating and fostering an environment of support and motivation for Team Members.

3. Assist with all aspects of advertising campaigns and social media programs for the property. Ensures branding standards are upheld throughout all campaigns and advertising efforts.
Assist with guest feedback system and respond to guests in a timely, professional manner that meets brand standards.

4. Assists marketing with the management of Entertainment, Events & Promotions, Rewards Club, and Direct Marketing; including, but not limited to, cash and merchandise giveaways, tournaments, and special events.

5. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.

6. Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.

7. Positively affects interactions with guests and employees and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.

8. Accountable for tracking weekly expenditures, including costs for promotions, special events and entertainment, reconciling invoices, accruing for outstanding invoices, and preparing variance summaries for review.

9. Participates in segmentation forecasting and yearly budget preparation.

10. Proofreads all marketing material.

11. Assists in managing and maintaining property signage and collateral.

12. Arranges and executes television, radio, print, outdoor advertising, website and other advertising mediums as necessary.

13. Assists in promotion execution.

14. Assists in developing marketing programs, including promotions, direct mail, and advertising.

15. Assists Director/Manager in any administrative duties as assigned.

16. Keeps position supervisor informed of relevant activities.

17. Attend required training sessions offered by the Company.

18. Obtain and retain required license(s).

19. Perform the duties described in compliance with local laws and regulations.

20. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.

21. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.

22. Have knowledge of the Property’s programs to address problem gaming.

23. Report any acts of wrongdoing of which the Team Member may have knowledge.

24. Other duties as assigned.

Position Qualifications:

· High school diploma or general education degree (GED) plus, one to three years related experience and/or training; other combinations of education and experience may be considered.

· Must have a professional demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties.

· Must be able to formulate and communicate ideas and to make independent decisions.

· Strong oral and written skills and a proficiency in Microsoft Office are required. Proficient in using the Ten Key Adding Machine. Must be good at math and writing.

· Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.

· Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Type: Full-time

Pay: Up to $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Keene, NH: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Marketing: 1 year (Preferred)

Work Location: One location

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