SUMMARY:
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Sunshine Community Health Center is excited to announce an opening on our medical team for a Medical Assistant. This position helps to ensure that patients receive timely and appropriate care. Medical Assistants at Sunshine provides direct clinical support to medical providers, clinic staff and patients of Sunshine Community Health Center; with a patient centered, team-based approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
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1. Daily review of upcoming clinical provider schedule with a goal of
a. Identifying changes that need to be made to allow for better patient flow
b. Identifying, and where appropriate, delegate any preparatory work that needs to occur prior to patients being seen
i. Overdue labs or recalls – alert provider as appropriate
ii. Completion of prior authorizations
iii. Identify patients who may require or benefit from integrated care with behavioral health, dental, nursing, or patient advocates.
2. Daily tasks as assigned include but are not limited to;
a. Advising patients of diagnostic test results and follow up plans recommended by providers
b. Placing recalls or future orders as requested by providers or per our Standing Orders Procedure, preventative and chronic care follow up
c. Along with case managers and nurses, will act as initial point of contact for outside service providers.
d. As appropriate initiate contact with patient or care givers to schedule follow up appointment with SCHC provider
e. Alert providers to any identified referral or equipment needs
f. Refer appropriately to case management or care coordination for long-term coordination needs
g. Ensure that documentation is available for providers review prior to patient appointment
h. Collaborate with case management and nurses when additional information is needed
i. Other tasks as assigned
3. Medical Assistant Duties Include
a. Take vital signs and brief medical history
b. Assist when needed with clinical procedures
c. Taking X-rays, sending them to radiologist for reading, ensure results are given to ordering provider and documented in the EHR.
d. Assist in preparation for specialty clinics. Paperwork/funding/follow ups.
e. Assist with acute emergency patient care when needed.
f. Assist when making specialty appointments and referrals, and faxing appropriate medical records when required.
g. Assist in faxing needed prescriptions or orders to required organizations
h. Perform lab functions for patients as needed in collaboration with designated lab staff.
i. Perform point of care testing
j. Perform patient callbacks & result letters as needed
k. Assist in providing prompt, professional care of patients to the clinic
l. Maintain and fully understand the importance of patient confidentiality
m. Medical Assistant daily, weekly, and monthly task list
4. Participates in patient education on-site as deemed appropriate.
5. Participates in SCHC Quality Assurance program
6. Participates in efforts to improve
a. Patient outcomes and satisfaction
b. Clinical workflows
c. Work environment satisfaction
7. Other duties as required

KNOWLEDGE AND ABILITIES:
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• Ability to work collaboratively and under the supervision of the Clinical Director.
• Commitment to the patient as the leader in their health care decision-making supported by evidence-based and up-to-date information to help guide these decisions.
• Understanding of and ability to maintain appropriate boundaries in a health care setting.
• Ability to interact positively with patients respecting their personal goals.
• Ability to use good judgment in work prioritization.
• Ability to complete difficult/complex tasks.
• Ability to follow oral and written instructions.
• Ability to work with a wide range of patients of varied socioeconomic and ethnic backgrounds as well as alternative lifestyles.
• Desire and ability to promote a team approach to care which included mutual respect, collaboration and understanding of common goals.
• Ability to communicate well with patients and visitors as well as other staff members.
• Knowledge in the practice of primary health care.
• Knowledge of and willingness to use appropriate coding and billing techniques as required by SCHC.
• Phlebotomy and injection skills
• Possess or be willing to get current CPR certification
• Strong computer skills, and ability to trouble shoot and work independently with Computers.
• Knowledge of medical terminology and equipment
• Knowledge of community and area resources
• Provide for absolute confidentiality in all Sunshine Community Health Center matters.

EDUCATION and/or EXPERIENCE: *
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Graduation from high school or equivalent. Graduation from a nationally certified medical assistant training program, (or equivalent schooling) or on-the-job training at the discretion of the Medical Director. EMT experience may substitute: (or LPN, CNA or other similar certifications). Current CPR certification.

Current (annual) TB screening and Covid vaccination and booster required. Hepatitis B immunization is recommended for all SCHC employees.
Retirement Plans With Up To a 4% match
Student Loan Payment Options
Paid: Health Insurance, Life, AD&D, and Long Term Disability Insurance Plans
Paid: Holidays
Paid: Personal Leave
Paid: Vacation
Voluntary: Dental, Supplemental Life, and Supplemental AD&D Insurance Plans
Paid CEU time and expenses

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

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