We have immediate opportunities for O365 / Exchange expert to join our team. This position is onsite maintaining, operating and optimizing a complex enterprise environments. Candidate would be the primary onsite only Subject Matter Expert on Microsoft Exchange. Key technical contact, providing customer resolutions, advanced technical support and problem resolution for corporate customers, including issues raised to the highest levels of management.

Position is ONSITE with SOME remote days available(Hybrid).

The primary work performed includes:

· Health Checks / Assessments

· Post Operational Review of Product Implementation

· Product Upgrade / Migration Assessments

· Systems Performance Reviews

The Experience you’ll need to excel in the role:

· Exchange On-Premises, in a support or consulting role

· The planning, migration and operations of Office 365 in both Hybrid and Cloud-only configurations

· In-depth knowledge of supporting and complementary technologies, such as ADFS, Azure, Active Directory Connect, Group Policy, SQL and PowerShell

· Ability to work independently in a fast-paced environment

· Ability to tactfully handle and articulate customer critical issues and work in a high stress environment

· A growth mindset, youpossess a passion for learning, have strong problem-solving skills, critical thinking and good judgement – maybe you didn’t follow a traditional path, but you’re curious!

· 5 years working with Microsoft Server products

· Meaningful experience with Microsoft enterprise software product offerings

· A passion for providing World class customer service

· Awareness of corporate environments and their business requirements

· Ability to apply knowledge to improve Microsoft products and the customer experience

· Integrating, deploying, and configuring Intune either in a co-management or standalone manner would be a nice skillset to bring to the role

· 5 years in software support, secure infrastructure, IT consulting, or related

· 5 years working with Enterprise customers in any of the following: providing customer technical readiness, delivery support services, on premise and remote technical support, solution development, account management; technical requirements gathering; broad evangelism through events (presentation skills) or related.

· Excellent written, oral / presentation and technical writing skills

· Good understanding of ITIL/Service Management

· Risk analysis and Remediation Planning

· The ability to read/interpret the needs/wants of customer executives and leaders.

Job is onsite.

Estimated Duration
Year+ (ongoing)

Job Type: Full-time

Pay: $50.00 - $65.00 per hour

Benefits:

• Health insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Atlanta, GA 30320: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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