Frequently communicates with co-workers and patients/clients in person and over the telephone to answer questions and provide assistance.

Coordinate all office supplies, cell phones, iPads, visa cards, fuel cards, etc with corporate. Review all daily pronto forms from all crews in the field.

Screen and direct communications, including answering and directing incoming calls, setting up conference calls, distributing faxes, sorting mail, etc.

Managing a high volume of phone calls triaging calls, answering patient questions, and delegating calls to nurses when necessary.

Personally responsible for immediately resolving guest complaints to exceed the guests expectations and getting to know our guests and greeting them with