JOB SUMMARY: Installs, tests, maintains, troubleshoots, repairs, and monitors Local Area and Wide Area Network equipment. Works throughout the organization, in the documentation, design, planning, implementation, growth forecasts and support of the network infrastructure. Works directly with end-users and equipment vendors to resolve design and implementation problems. Serves as technical project lead on small to medium sized projects. Participate in on-call rotation and available for after hours and emergency service coverage as required.

DUTIES & RESPONSIBILITIES:

· Strong interpersonal and communication skills; capable of writing purchase justifications; making presentations to an internal audience; work effectively in a diverse highly skilled team.

· Strong technical aptitude and self-direction. Ability to research and solve complex issues independently.

· Strong understanding of all aspects of wireless devices, routers, and switches.

· Strong understanding of network protocols. (TCP/IP, IPSEC, OSPF, EIGRP, etc.)

· Strong understanding of network security best practices.

· Experience with Fortinet firewalls, Aruba/HP switches, and Aruba wireless.

· Experience with the installation and configuration of firewalls and firewall rules.

· Experience with content filtering solutions. (e.g. Sophos)

· Experience with APC/UPS technologies.

· Knowledgeable in QoS and VoIP technologies. Experience with Avaya IP Office.

· Monitor and report on network traffic and usage.

· Ability to maintain confidentiality with sensitive customer and internal information.

· Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.

· On-Call responsibilities.

· No regular travel required.

· Other duties as assigned.

· May be exposed to hazardous drugs.

· Attends OSHA training at Orientation and annually thereafter.

RELATIONSHIP WITH OTHERS: Excellent communication and organization skills. Strong departmental relationships.

EDUCATION/EXPERIENCE/KNOWLEDGE:

· Bachelor (4-year) degree, with a technical major, such as Engineering or Computer Science required

· Associates degree with 2 years of additional work experience in a related field or High school with an additional 4 years of work experience in a related field may be substituted for degree requirement.

· Certifications desired: Comptia Network+, Security+, Cisco CCNA, Aruba, and Fortinet.

PHYSICAL REQUIREMENTS:

· Requires sitting, standing, bending, and reaching.

· Basic dexterity skills, frequently lift and/or move up to 50lbs, occasionally lift and/or move up to 75lbs, vision abilities required; close vision, distance vision, peripheral vision and depth perception.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• New Hartford, NY 13413: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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