ORGANIZATION SUMMARY:

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease - to name a few – with compassion and services of highest quality.


PROGRAM & POSITION SUMMARY:

The Center for Immigration Legal & Support Services (CILSS) advances racial, gender, and economic equity :through high-quality, multi-year legal representation and focused case management. With CILSS’ culturally sensitive support, first and future generations are able to break through systemic barriers, achieve their aspirations, and become full participants in the social, civic, and economic fabric of our community.

The Administrative Assistant will provide coordination, direct assistance and follow-up to low-income clients with needs related to immigration legal services. This position is primarily responsible for administrative support, maintaining oversight of the facility, monitoring the front desk and support the program with mail processing, data entry, client intakes, and fee reconciliation. In addition, the AA will provide information and referrals to walk-ins or general public, among other tasks as assigned. Bilingual English/Spanish required:.

This position will be based out of our San Francisco office located at 2873 Mission Street, San Francisco 94110 (within 1 block of the 24th Street BART station)


ESSENTIAL DUTIES & RESPONSIBILITIES:

• Front Desk duties as well as telephone inquires.
• Returns client calls and schedule appointments as appropriate.
• Processes mail, including data input into LawLogix (LLX);
• Provides accurate information/referrals to clients with other needs that could be met by our Agency or by other community organizations.
• Maintains inventory system and ordering office supplies, and program supplies.
• Liaiasons with CILSS Operations Manager re: building maintenance issues.
• Assists with organization and preparation for weekly immigration workshop.
• Assists with collection and deposit of fees for services.
• Assists immigration counselors on current cases and fill out USCIS forms.
• Maintain database systems inclusive of donor, volunteer, and client databases.
• Generate reports as assigned.
• Compile and maintain program database and spreadsheets.
• Assist with development activities including fundraisers, and mass mailings.
• Monitor statistical program progress and draft program reports for funders.
• Assist in preparation of proposals, grants, and program materials.
• Assist in preparation of government contracts and budgets
• Generate monthly and quarterly reports in coordination with the program staff.

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:::

• Associate’s or Bachelor’s Degree preferred.
• Experience directly related to the job qualifications will be considered in lieu of a degree.

Knowledge, Skills & Abilities:::

• Bilingual (English/Spanish) required. :
• Proficiency in Microsoft Office.
• Ability to prioritize task, strong organizational skills and an ability to work independently.
• Skills in typing, word processing and office management.
• Excellent communication and organizational skills.
• Able to listen actively and communicate effectively with individuals and groups and be sensitive to the client population, organize own work, and follow-through independently.
• Goal oriented.
• Demonstrated ability to successfully work in a team environment.
• Excellent organizational skills.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Council on Accreditation (COA) roles:

• Serves on monthly committee for Performance and Quality Improvement (PQI) committee.
• Serves on Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Intermittent :bending, standing, stooping, kneeling, reaching, twisting, and walking.
• Intermittent lifting, pushing, and pulling.
• Intermittent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.

• Driving is required for this position.:

If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)


WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Will be exposed to weather conditions prevalent at the time.
• Noise level in the 36 37th Avenue offices (where this position will be housed) in San Mateo is usually minimal; however, the Immigration Program is a work environment that consists of a 8:30am-5:00pm office environment, with weekly workshops, scheduled client appointments in person and over the phone consultations, information and referral, and intake

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.