Customer Service Representative- Parts Counter

German-Bliss Equipment Inc. located in Princeville, IL on Route 90, has a career opportunity available for an OEM parts representative. If you enjoy helping customers in person or via phone, we have a great opportunity. Our growing parts business can help you achieve your goals. This is a full-time position with benefits and incentives.

We offer parts bonus incentives! If you’re interested in a career that rewards you for results, come join our team at German- Bliss Equipment Inc.

Having at least one-year of experience in customer service or retail sales with solid product knowledge of equipment used in agriculture, construction, homeowners, commercial maintenance, contractors, and municipalities for any outdoor use is a plus. Prior dealership or parts counter experience is ideal. Product lines include Kubota, Gehl, Exmark, Polaris, Befco, Land Pride, Schulte and Bush Hog. The candidate must possess strong computer, phone, keyboarding skills and be a team player.

Customer Service Representative Job Purpose: Serves customers by helping them with their replacement part needs to ensure repeat business.

Customer Service Representative Job Duties:

· Exceeds customer’s expectations by fulfilling orders from start to finish quickly and accurately.

· Resolves customer issues with timely solutions and communication.

· Contributes to team effort by achieving parts team goals.

Skills/Qualifications: Customer Service, Computer, Phone, and Product Knowledge.

Benefits include health and dental insurance, 401K, paid vacation and holidays, and professional team work culture.

German-Bliss Equipment Inc. is the longest standing Kubota dealership in Illinois, celebrating 81 years of business in 2021. We are an equal opportunity employer.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location

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