Respond in a timely manner to all phone calls, voicemails, emails and on-site requests for technical support. Follow and create processes to ensure proper steps

Job duties include: evaluating children ages birth to 21 years of age, determining need for care, developing individualized treatment plans, informative

Field client phone calls, emails and create tickets. Customer Technical Support IIs primary responsibility is providing technical support for CSI customers,

This would include but not be limited to: resolution of conflicts in a positive manner; courteous treatment of staff, guests, vendors, and visitors;

Assist in the implementation and administration of Uline's instruction manuals, parts diagrams and troubleshooting guides. Knowledge of Access a plus.