Personality Profile

This person will be responsible for team management to get the projects completed timely and accurately. You will need to be independent, decisive and have an eye for detail. You’ll make sure the little things get done while still keeping the big picture in focus.

Job Summary

Responsible for the direction, coordination, execution, control and completion of projects post-sale, while remaining aligned with strategy, commitments and goals of the organization. Directly leads a team of two (2) to five (5) individuals with a project load of 50-200 projects at a time.

Job Responsibilities

• Manage the project from signed contract through sign/lighting installation completion
• Help define the project scope, goals and deliverables to ensure all aspects of project are managed, meeting timelines
• Manage the budget of the project
• Monitor and report on project progress with Sales Representative
• Know and follow program specifications and corporate rules, communicating with corporate contacts to receive approvals
• Review and ensure product is ordered correctly to meet customer expectations
• Ensure quality assurance with product that is shipped
• Problem solve and find resolution to customer’s concerns in conjunction with Sales Representative
• Evaluate and assess result of the project, implementing needed changes for the future
• Document the project status, communicating to the Sales Representative for customer follow-up
• Oversee specialists on the team ensuring timelines are met
• Other duties as assigned

Education and Experience

• High School Degree and proficiency with CRM and/or project management systems required
• Bachelor’s degree in management, business or a related field preferred
• Certification in Project Management (PMP) and management of others preferred
• Proven track record in project management preferred

Knowledge, Skills, and Abilities

• Impeccable attention to detail and holds others to a high level of detail and accountability
• Think quickly, having a positive and professional attitude during stressful situations
• Strong prioritizing, time management and organizational skills
• Conflict resolution experience
• Team-Oriented: able to give direction, train, build relationships, solicit and deliver feedback, cooperative and collaborative

Position Type and Expected Hours of Work

This is a full-time position. Typical days and hours are dependent on delivering exemplary customer service, which may require working non-typical days/hours infrequently. Typical days/hours are Monday thru Friday 8am to 5pm.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Sioux Falls, SD 57104: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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