_Excellent computer skills, accurate typist, and have legible handwriting._. _- Receive and process orders via phone, e-mail, fax, US Postal Service or EDI from

Individual must be able to gauge the customer's technical ability and communicate with them in appropriate technical or non-technical language in a non

Answering helpdesk calls (phone, text, email, ticketing system feed) and logging requests and responses; resolving reported problems or scheduling repairs

Minimum BS in Optics, Engineering or related field. PC skills: Excel, Word, Project & familiarity with mechanical and optical design software.

Demonstrate interpersonal skills and abilities; particularly the ability to communicate technical information to non-technical personnel.