The Customer Service Representative is responsible for answering inbound calls and assisting walk-ins with billing questions, establishing payment plans,

Must maintain an active license in good standing throughout employment. CPR certification upon hire or obtain during orientation.

Interact with customers (either in-person or by phone / email) on a daily basis to answer questions and understand their needs to better assist.

Manage retail inventory count and maintain retail inventory to ensure proper stock of items are accounted for and if possible ordering is needed.

Provides a comprehensive assessment of patient's level in activities of daily living, assesses treatment priorities and established long and short term goals,