Ability to maintain professionalism while interacting with customers, with an aptitude to answer technical questions in a simplified manner.

This role will implement internal processes or system changes, as well as influence external changes, with the goal of driving continuous improvement across the

Expert technical knowledge of the business specific functional/operational areas and IT technologies involved.

Requires a valid TN driver's license, good driving record and the ability to travel to multiple properties. Ensure tools and equipment are in optimum condition.

Knowledge of state, federal and Board policies, guidelines, and procedures and the rights and responsibilities of parents, students, teachers and schools as