Reporting to the Cell Therapy Capability Center Lead, within Global Manufacturing Science and Technology, this is a key role to assist in the mission of the Cell Therapy Capability Center (CTCC) to harmonize and develop effective global training and learning content to assist the BMS Cell Therapies manufacturing sites in successfully providing life-saving cell therapies for patients.

The CTCC was started in 2020 to help with the standardization of process specific training curricula to assist the different manufacturing sites, and to assess gaps and needs across sites and for new sites coming into the BMS Cell Therapy network. The CTCC also is responsible for piloting new innovative solutions and technologies to enable learning, such as VR and AR. This role will also help to guide and participate in defining and refining the future state of the CTCC, to include the build out of a centralized facility for hands on and classroom training in Summit, NJ.

The successful candidate will be responsible for harmonizing existing training, assessing needs, designing, developing, and evaluating new training materials and approaches. The Senior Specialist will collaborate with the Cell Therapy Validation team, MSAT project teams, internal and external manufacturing teams to ensure training needs are assessed and met, and training solution implementations are successful. The CTCC team will enable mindset and behavior changes to ensure compliant reliable supply through developing and implementing training and capability building programs. Also, they will collaborate with counterparts in the Cell Therapies network to leverage expertise and knowledge across modalities and will ensure manufacturing process specific knowledge is transferred from tech transfer SMEs to manufacturing operators in a sustained manner beyond the HyperCare phase of tech transfers by creating job aids, reinforcement strategies and other mechanisms.

• Responsible for leading innovative learning for increased skills retention in virtual platforms (Augmented Reality, Virtual Reality, etc.)
• Will onboard and successfully instill Instructional Design principles not only into projects, also in charge of teaching others in the group.
• Ability to project manage and solicit support independently.
• Will have direct reports or will support more junior members of the team.
• Evaluate existing training, harmonize content, and implement standards for training new employees and new sites for the network.
• In charge of standardization and linking of site-based training, global training and continuous learning.
• Responsible for prioritizing incoming needs for learning solutions and support collaboration and assessment of global training needs across the many global manufacturing sites.
• Identify, assessing and vetting external groups needed to assist in meeting site and global training needs training.
• In charge of the life cycle management and continuous improvement of the CTCC.
• Lead implementation of pilots and training programs at key sites or for key groups.
• Work with sites to define and finalize the centralized training center (Summit,NJ) for content, equipment, and program requirements.
• Ensure manufacturing process specific knowledge is transferred from tech transfer SMEs to manufacturing operators in a sustained manner beyond the HyperCare phase of tech transfers by creating job aids, tools and other mechanisms.
• Accountable for the performance and results of a team.
• Requires subject matter expertise of concepts, principles, systems and end-to-end processes.
• Manages professionals and/or supervisors; adapts plans and priorities to address challenges and achieve objectives and make recommendation on people management decision.
• Impacts the operational and financial outcomes.
• Cross functional collaborator to resolve complex issues with strong customer service mindset.
• Required to work outside typical hours to support global team occasionally.
• Good understanding of training principles, concepts and expectations.
• Travel as required to various sites ~25%

• Required Bachelor’s Degree or relevant experience in Life Sciences, Instructional Technology, Instructional Design, or Engineering.
• Minimum 10 years of experience in pharma/biotech and/or instructional design.
• Experience with instructional design, training, and/or curriculum assessment, design, and development.
• Preferred to have a degree or certificate(s) in Instructional Design ex - Langevin, ATD, 6Ds, EdX, LinkedIn Learning/Lynda, Mini Masters in Instructional Design / Instructional Technology.
• Candidate will be able to complete tasks remotely but travel to sites as needed for projects and in person support.
• Demonstrated ability to work with leaders and develop strategy and implement large scale changes.
• Experience in Cell Therapy manufacturing and analytical requirements and best practices from theory, science and practical manufacturing applications and instrument use, preferred.
• Experience in GMP training environment preferred.
• Understanding of learning technology and or AR/VR concepts preferred.
• Experience working on global projects with cross-functional teams preferred.

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.