Job Summary:
The Cashier handles the final invoicing and payment collection for all service and parts transactions. Therefore, a person in this position must work very closely with the Service and Parts Departments. The Cashier is often the last dealership associate the customer deals with. As a result, what they do and how they treat the customer can leave a lasting impression. In terms of customer satisfaction, the Cashier has the most important role in the after-service delivery process.

Supervisor:
The Cashier reports to the Office Staff Manager.

Duties:
Process service and parts transactions

Accept payments (cash, credit, check)

Calculate and return change when required by the payment method

Maintain adequate chance denominations in the cash drawer and request additional change

Answer customer questions about products or services

Reconcile cash drawers and sales receipts

Skills and Knowledge:
Excellent verbal communication skills

Customer service skills

Ability to work in a fast-paced environment

Knowledge of point-of-sale systems

Must present a professional appearance at all times

Must be willing and able to work various schedules

Ability to work under limited supervision

Ability to calculate sales and change quickly

Basic math skills required

Education

High school diploma or equivalent required

Experience:
Previous administrative or cashier experience

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