Proactively identify gaps/risks and work with internal teams to develop and implement mitigation plans/corrective actions and escalation pathways, which pose

5+ years experience in operations or general management. Supervise Call Center operations to consistently ensure impeccable customer service.

Provides telephone, in-person and online support to end-users. Help desk: 1 year (Preferred). Installs hardware and peripheral components such as monitors,

Desire to obtain or utilize relevant technical certifications as part of continuous professional growth. Basic understanding of front-end development in HTML,

Bachelors degree in accounting, finance, or a similar field; CPA, MBA, or other higher certification/education is a plus.