Full Job Description

Amazing opportunity working in a community setting! Family run pharmacy that cares about it's patients as well as it's employees. If you got in to pharmacy because you wanted to interact, help, counsel, and provide value to your patients then this is the place for you. If you just want to stand in the corner and count to 90 we would encourage you to look someplace else!

Our company philosophy is focused on providing value to our prescribers as well as patients. We want to be part of the care team and not just people who process their medication. Custom Care Compounding is a non-sterile, compounding only pharmacy that serves both humans and animals. We value educating our pharmacists and technicians on an ongoing basis to keep them up to speed with the latest therapies and best practices. On a daily basis our team digs in to pharmacology, troubleshoot therapeutic issues with prescribers and patients, and make tailor made medications that are as unique as the patient's themselves.

Custom Care Compounding is a independently owned community pharmacy. Having been in the Tri-Valley for over 30 years, our company is committed to the community we serve. Our patients aren’t just patrons of our business, they are our neighbors and friends.

If you are looking to work in an environment where your voice will be heard, your suggestions considered, and your hard work is valued Custom Care Compounding is ready for you!

Job Objectives

Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and the ability to problem solve. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures.
Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience. As a compounding pharmacist, you will need to work with our prescribing physicians to problem solve unique treatment options for both human and veterinary patients.

Job Responsibilities/Tasks

• Customer Service skills are a must!
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
• Develops strong relationships with customers by anticipating customer needs and proactively offering services. Supports efforts on enhancing customer experience by increasing focus on healthcare services.
• Participates and assists in community events as requested by Pharmacy Manager.
• Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.
• Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.
• Maintains current knowledge of information technology associated with pharmacy systems to provide support to customers as well as pharmacy staff. Proposes and implements enhancements to pharmacy systems to further promote productivity.
• Follows-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
• Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.
• Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities.
• Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.
• Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.
• Training & Personal Development
• Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.
• Obtains necessary certifications, education credits and training.
• Seeks professional development by monitoring one’s performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach.
• Communications
• Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

Basic Qualifications

• BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
• Current pharmacist licensure in the State of California.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.

Preferred Qualifications

• At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.

Job Types: Full-time, Part-time

Pay: $58.00 - $65.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• San Ramon, CA 94583: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

License/Certification:

• Licensed Pharmacist (Required)

Work Location: One location

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