Opus Interactive is seeking a talented and highly motivated Systems Administrator who possess both a solid technical knowledge of hosting environments and excellent communication skills. The company prides itself on delivering a high quality customized service from state-of-the-art facilities, relying on strong partnerships and a highly skilled team of dedicated professionals.

Chosen candidate will act as a primary responder to address Windows Server, Linux/BSD server, web and mail server and network systems support requests and various alerts and notifications coming into our NOC from our clients and from our monitoring systems. Our techs support client systems as well as internal infrastructure systems and internal Corporate IT systems.

You will take phone calls and handle emailed support requests and assigned tickets. The job may also include some on-site work and mild travel. On-call shifts will be required.

Your support and administration tasks will include the direct support and maintenance of the following:

Client and internal systems, servers and networks -- both hardware and software
Client Corporate IT Systems (Exchange, Terminal Services, Active Directory, TrendMicro, Duo 2FA, Pleasant Password Server, Jira, Confluence, etc.)
Hosted Exchange and other mail systems -- POP3, IMAP, SMTP, Anti-Spam, Anti-Virus and Webmail
Shared web hosting -- Web, FTP, DNS, domain and SSL certificate registration and renewal
Windows server, desktop and applications support
Linux/BSD server and applications support
Network, hardware, security and datacenter systems
Internal and Customer Corporate IT -- Desktops, servers, applications, wired and wireless networks, printers, phone systems and mobile phones

Job Requirements:

5+ years of experience in IT - performing systems and network support, troubleshooting, and problem solving
Microsoft Windows server and desktop operating systems, applications such as Exchange Server, MSSQL Server, IIS Server and Terminal Services, MS365, Office Products and other Microsoft applications
General Internet related technologies including web, mail and FTP
Ability to crimp and run Ethernet cables inside a datacenter environment
LAN and WAN technologies - firewalls, switches, routers, fiber circuits, patching, connectivity, VPN's, DHCP, TCP/IP, DNS, etc
Linux/BSD operating systems and applications -- primarily CentOS and similar operating systems and applications such as Apache, MySQL, PHP, Mail servers, Bind and other open source software packages

Other Technologies:

VMware vSphere, SAN Storage, HPE Blade and Rack servers, Veeam Backup systems, Monitoring systems, HPE and Arista networking
Shared web hosting and related systems, control panels
Dedicated and virtual server technologies
Hardware configuration and troubleshooting -- servers, desktops and network equipment
Managed Services experience and Service Provider experience a Plus
Experience working in a Datacenter environment
Must be detail oriented
Strong communication and people skills -- on the phone, via email and face-to-face
Excellent troubleshooting skills
Ability to work well as part of a team and interact well with individuals at all levels of the organization
Ability to prioritize conflicting demands to prioritize, address, and resolve support issues
A self-motivated, driven and thorough problem solver
Able to follow procedures with the ability to understand the steps and improve them or create new procedures
Able to switch gears and support many diverse business environments and clients
Able to manage multiple projects and tasks at the same time

Education/Experience:

Minimum five years working in IT (required)
Managed Services and Service Provider Experience (preferred)
Cloud Service Provider Experience (preferred)
Associates Degree or Bachelor's Degree (preferred)

Pluses:

Windows, Linux/BSD, Virtualization certifications
Government Clearances
Experience working with web based code and applications and a familiarity with development processes from a support perspective
Experience with VMware virtualization and virtualization in general
Storage experience -- SAN, iSCSI, NFS
Scripting experience -- shell, Perl, Python, PHP, Powershell
Knowledge of Jira

Benefits:

Competitive Salary + Yearly Bonuses
Excellent Health Insurance
Dental Insurance, Supplemental Insurance
Paid Vacation and Holidays - PTO + Family leave
401(k) Plan with 3% match
On-Going Training + Certifications

This is a salaried, full-time weekday position.

Note: Please also note the Salary Range for this position. The salary in any offer will be within in that range depending on experience.

Job Type: Full-time

Salary: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Manassas, VA 20109: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• System administration: 5 years (Required)

License/Certification:

• vmware VCP or equivalent (Preferred)

Work Location: One location

Job Types: Full-time, Permanent

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus pay

Experience level:

• 5 years

Schedule:

• Monday to Friday

Work Location: One location

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