SUMMARY

Kaeppel Consulting is in search of a Workday SIS Business Analyst for a client in the San Antonio, TX. area. This will be a permanent position and salary will depend upon experience. This role will serve as a functional business systems/data analyst to help simplify, scale and deliver value from our Colleague student information system to Workday SIS. Working as a member of the Registrar Team, partners closely with the Registrar’s Office, Academic Advising, IT and other key stakeholders on campus. As a Systems Analyst, serves as the domain professional for all SIS business processes, including advising key stakeholders on use of the Workday student information system. Works on process design and flows, improves processes and demonstrates the return on technological capabilities.

JOB DUTIES

Essential duties, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations may be made as required. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

JOB DUTY

Serves as the functional business systems/data analyst and domain expert to help simplify, scale and deliver value from the current Colleague SIS system to Workday SIS.

Collaborates with campus partners to identify, recommend and implement system improvements and enhancements, including reporting, dashboards, integrations and configuration changes that will enable Workday to support the client company's strategic and operational priorities.

Partners closely with the Registrar, IT and other key stakeholders to drive requirements gathering, process review, solution design, project management, testing, training and documentation.

Develops a strong understanding of key operational processes and workflows including the key business drivers behind those processes.

Provides production support on issues triage, identification and resolution, bulk data uploads (EIBs), maintain security role assignment, and new report requests.

Evaluates existing technology and new requests, evaluates them against our shared roadmap and makes recommendations about scope, timing and solution scalability.

Supports upgrades, enhancements, testing, validation and overall system performance; leads Workday product update process, including interface with external testing provider, conducts regression testing and develops contingency planning for larger project efforts.

Generates and maintains a variety of reports, queries and dashboards using appropriate Workday tools.

ADDITIONAL DUTIES

• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality and interacts with confidence, patience and integrity to provide professional leadership during emergencies.

• Complies with all client company policies and guidelines.

• Performs other duties as required.

EDUCATION

Required:

Bachelor’s degree from an accredited institution.

Preferred:

Master’s degree from an accredited institution.

EXPERIENCE

Required:

Three years of relevant experience with at least one full deployment project.

Hands-on configuration experience in at least two or more Workday domains: Student Records, Advising, Financial Aid, Admissions

Strong process analysis experience in business system processes.

Experience in analyzing operational needs and anticipating ways in which SIS technology or processes can offer improvements or transformation opportunities.

Experience teaching and supporting other members on the team, sharing knowledge freely and building up the team.

Preferred:

Experience deploying and supporting SIS Workday implementation.

Experience in higher education environment.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

A superb collaborator and communicator, who can effectively translate business needs into technical and process solutions.

Proven ability to manage software initiatives of varying sizes and complexity and work closely with business and end users.

Knowledge of Registrar/Academic Records or related business processes.

Must be detail oriented with high degree of accuracy and can thrive in a fast-paced environment where multi-tasking and prioritizing is necessary.

Ability to work quickly and accurately under pressure and time constraints.

Demonstrated critical thinking and analytical skills.

Ability to apply systems knowledge to troubleshoot and analyze new issues. Exceptional customer service skills.

Preferred: Knowledge of Registrar/Academic Records processes in higher education

LICENSES/CERTIFICATIONS

Required:

None

Preferred:

Workday Pro Certification

OTHER REQUIREMENTS

All jobs require a current Criminal Background Check (CBC).

SUPERVISORY RESPONSIBILITIES

None

NUMBER OF DIRECT REPORTS

None

NUMBER OF INDIRECT REPORTS

None

SUPERVISION RECEIVED

Specific and general instruction from supervisor, either verbally or in writing.

Operates independently for most routine matters.

INTERACTION

Works alone

Works with other employees

Customer contact

Vendors

COMPUTER SOFTWARE

Workday

Microsoft Excel, Word, PowerPoint, Windows

Google Drive

EQUIPMENT

Standard office equipment

SECURITY SENSITIVE

Each member of the faculty, staff and student body is responsible for carrying out campus regulations, procedures and practices and shall comply with federal, state and local laws related to security matters while on the campus or in the course of representing or conducting University activities.

ATTENDANCE STANDARD

Maintaining and satisfying minimum attendance requirements are an essential requirement of this position, including working all fulltime regular hours as established by the supervisor in addition to any scheduled or emergency overtime.

INTERNAL CONTROLS

Applies to Supervisors (and above) and/or anyone with financial responsibilities. Within the scope of position duties, responsible for seeing that operations are effective and efficient, assets are safeguarded, reliable financial data is maintained, and applicable laws, regulations, policies, and procedures are complied with.

DECISION MAKING

Plans and performs complex work where only general policies or procedures are available.

BUDGET RESPONSIBILITY

None

FINANCIAL RESPONSIBILITY

none

Job Type: Full-time

Ability to commute/relocate:

• San Antonio, TX: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• At Least One Full Deployment Project: 3 years (Required)
• Two or More Workday Domains- Configuration: 3 years (Preferred)

Work Location: One location

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