Ownership of the Helpdesk system and incoming support requests to ensure courteous, timely, and effective resolution of customer issues.

Must have or be able to obtain a valid Security+ CE certification and a Computing Environment certificate in a manager-approved systems area within 6 months of

College degree and/or technical certification. The main responsibilities of this position will be providing technical support to our customers as well as

Must have a valid drivers' license. We can assist team member in getting their Class A, CDL driver's license and passing the Certified Arborist examine.

Talk cordially with clients at their physical residence while typing & constructing in-depth estimates. Become a part of the Grizzly Family and integrate with