At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our fiberhoods.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and work-life balance is an everyday practice.
ALLO is looking for an Assistant Product Manager to assist with ALLO’s product development cycles. This person will be part of the ALLO Product Development Team and will help plan, test, coordinate, implement, and communicate the status of projects while proactively facilitating improvements to processes and enhancing the customer experience. This position will work with all departments of ALLO to build effective productization teams, test new hardware/software, and improve processes.
RESPONSIBILITIES:
Work with project teams to document product and/or project requirements to be used by the product development team to develop new features for our existing products and to create new products
Work with key stakeholders from internal Marketing, Operations, Inside Sales, Field Services and other internal ALLO business units to satisfy project requirements
Create acceptance criteria for new product/project features
Collaborate with stakeholders to define and facilitate the project charter
Align product development with business goals
Coordinate meetings and additional details
Partner with the Project Manager to provide stakeholders accurate timeline for delivery
Work with stakeholders to define KPI’s and statistics needed for website and marketing analysis and success
Monitor the market and develop competitive analyses
Prioritize product features and capabilities
Setting the project up for success by defining the project design plan, alongside the Products Manager and Project Managers
Ensure steps are followed
Maintain consistency
Schedule and facilitate meetings
Keep meetings productive
Ensure proper task prioritization
Decision and change request tracking and documentation
EDUCATION:
EXPERIENCE:
Two years’ experience as a Product Manager, Product Owner, Service Request Manager, or equivalent
2+ years of fiber ISP industry experience
Previous experience in the fiber MSO overbuilder space preferred
previous educational sector experience preferred.
SKILLS / KNOWLEDGE / ABILITIES:
Strong organizational, multi-tasking, and prioritizing skills
Strong experience working as a product developer in a non-managerial role
Proven experience overseeing all elements of the product development lifecycle
Highly effective cross-functional team management
Experience managing product lifecycle
Self-starter who regularly demonstrates creativity and the ability to generate new ideas
Exceptional writing and editing combined with effective presentation and public speaking skills
Ability to communicate with individuals at all levels of the organization
Experience with various computer software applications in Microsoft Excel, Word, PowerPoint, Visio, Ekahau, Tamograph, Hamina, Calix Cloud, or NiSC software
REQUIREMENTS:
Ability to communicate information
Ability to carry tools and equipment
Ability to operate a computer
Ability to operate hand tools and equipment
Ability to work outdoors
Identify different colors
Possess/maintain a Valid Driver’s License
Travel up to 25%
People are our passion. At ALLO, we don’t treat you like a number. You’re a human being.
Get ready to plug into the perks at ALLO:
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Free ALLO Service: We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
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Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
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Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
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Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention a generous ETO policy. Plus, if you’ve got student loan debt, we’ve got a repayment assistance program you’ll want to get in on.
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Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
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Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.
ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at
recruiting@allofiber.com
.