Experienced Automotive Service Advisor / Service Writer

We are one of the fastest growing Dealerships in all of Southern California! We are looking for Professional Service Advisors, 3 years Automotive Service experience is recommended but will make exceptions for the right persons.

We provide both factory and internal training for advancement potential within the dealership. Salary and benefits are commensurate with experience and will only be discussed upon the positioned being offered after interview process. We look forward to receiving your Resume.

Service Advisor/Writer Qualifications:

• 3+ yrs previous automotive Service experience
• Ability to follow processes to ensure quality and safety
• Must pass a drug test
• Must pass a physical
• Valid driver's license and a good driving record.
• Must display good judgment.
• Give world class customer experience

Service Advisor / Service Writer Responsibilities:

• Schedule service appointments by answering incoming service calls
• Greet customers in a timely, friendly manner and obtain information
• Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
• Prepare repair orders (RO) by describing symptoms, problems and causes discovered, as well as repairs and services required
• Provide the client with an accurate estimate of repair or maintenance cost. An explanation of associated cost, detailing problems and pertinent information and secure client authorization of repair or service
• Can work in a fast-pace environment, are organized and manage time efficiently
• Documenting work performed on each vehicle on the repair order.
• Providing an exceptional customer experience to drive loyalty

Experienced Maintenance Service Advisor Benefits:

• We have a aggressive Pay Plan and Benefits package that will be explained in detail with Selected Job Candidates

Job Type: Full-time

Pay: $80,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekend availability

Shift:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Redlands, CA 92373: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Automotive service: 1 year (Required)
• Benefits administration: 1 year (Required)
• Mechanical knowledge: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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