Agency Background:
Lifeline Connections is a not-for-profit agency that is recognized as a leading behavioral health treatment provider in Washington State, offering a full continuum of care for individuals who have a behavioral health condition. Lifeline Connections' patients receive an unprecedented level of care by highly skilled professionals who know how to help people find and sustain long-term recovery. For over sixty years Lifeline Connections has provided hope, help and healing to thousands of individuals in Washington State and within the Portland, Oregon metro area.

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  Preparing patients for standard workflow which includes taking and recording patient’s vital signs (blood-pressure, pulse, temperature, weight, and respiration), completion of screenings, medication reconciliation and basic triaging of patients.
• Assisting in making sure the exam room is properly stocked and set up and cleaned between visits.
• Obtaining routine labs per provider orders, including collecting and processing lab samples to send out to the laboratory, appropriate POC testing, and venipuncture.
• Assisting providers and care team with both internal and external patient medical and substance use/mental health referrals
• Following up on patient referrals and treatment.
• Receive, document and direct patient phone calls in a timely manner according to clinic workflow and protocol.
• Assist in scheduling appointments and completing prior authorizations
• Contact pharmacies to assist with medication refills per provider request
• Prepare supplies and room as well as assist providers for basic procedures/exams
• Understand and maintain proper infection control management in the clinic per State and Federal regulatory requirements.
• Document intake paperwork and other relevant information of patients into the EHR
• Completing charting requirements
• Travel between and set up MAT clinics at clinic sites as scheduled.
• Completing any other care team duties delegated by supervisor and/or providers.

• High school diploma or equivalent.
• Current CNA or MA credential in the state of Washington;.
• Current BLS CPR/1st Aid certification required;
• Demonstrate understanding of substance use disorders/opioid use disorder and medication assisted treatments;; Have an understanding and experience with patients with substance use disorders is preferable. Ability to use clear, concise and effective written and oral communication and comply with agency policies when sharing, documenting relevant patient care data. Knowledge of community/health resources;
• Must have the ability to read labels and distinguish between colors
• Ability to communicate clearly both verbally and in writing;
• Ability to drive between work sites throughout the work week;
• Current unencumbered driver license and proof of current car insurance, with the ability to become an approved fleet driver;
• Must pass a pre-employment drug screen, TB test and background check.
• Great attendance;
• Ability to work well with others.

The Benefits:

Lifeline Connections is striving to be your employer of choice by offering our regular/full time employees a generous benefits package. The plan covers 85% of medical, dental, and vision costs at the employee level and 75% for all dependent plans. The majority of out-of-pocket costs for co-pays, prescriptions, and deductible under the medical plan are also covered. We also have employer paid Short Term Disability, Long Term Disability, Life Insurance and supplemental coverages.

Our fulltime employees and some part time employees also qualify for our 401(K) plan that matches dollar for dollar up to 5%. On top of all that, our fulltime employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service), as well as 3 personal holidays and 10 paid holidays per year!

There are many other supplemental benefits we are glad to offer such as tuition reimbursement and discounted cellular service amongst others.

Send us your resume and let's talk about you joining our team!