The successful individual will have at least 2 years of experience in construction. Good computer and communication skills. This is the opportunity to work in fast paced but fun environment with a skilled team of professionals!

Warranty Agent:

• Follow respective warranty protocols and processes for both in-house and fee-build clients.
• Track all warranty claims from notification to completion.
• Effectively communicate with in-house warranty team members.
• Manage warranty claim cost & trade partners quality.
• Define scope of work for each Warranty Claim.
• Ensure warranty costs are passed on to the responsible source.
• Document and follow-up on important actions and decisions from meetings; distribute minutes to all project team members.
• Ensure projects adhere to established policies and frameworks.
• Ensure all documentation is organized and maintained appropriately for each project.
• Assess project risks and issues and recommend mitigation or solutions where applicable.

Closing Agent:

• Effectively work with Internal & External customers.
• Work with CSR Agent to receive and correct items on the inspection list.
• Update CSR Manager on the outstanding items.
• Ensure timely unit closings by coordinating completion of punch list tasks with Superintendents.
• Regularly Update Trello (Daily).
• Refine processes and procedures to ensure best services is provided to customers.

And other duties as assigned.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written.
• Proficiency in MS Office and Excel.
• Organizational skills.
• Ability to deliver quality through attention to detail.
• Ability to learn and use a variety of software, tools and systems necessary to meet business needs.
• Knowledge of construction industry terminology and documents.
• Knowledge of administrative and office standards.
• Ability to build relationships and collaborate within a team, internally and externally.

Experience

• 0-2 years administrative support experience.
• 0-2 years of construction experience.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per month

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Construction: 2 years (Preferred)

Work Location: One location

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