DESCRIPTION:

Primary responsibility is to support all branches by improving aging on A/R and collections.

Must also be able to demonstrate abilities in analyzing and resolving business issues and working closely with other departments. Candidate must be a self starter, team – oriented leader.

RESPONSIBILITES:

• Supervise full-time Accounts Receivable/Collections employees. Planning, assigning, and directing work; apprising performance; setting individual weekly key metrics for collectors; rewarding and disciplining employees; addressing complaints and resolving problems.
• Establish relationships and working closely with both customers and internal staff to ensure mutual understanding of all billing processes, terms and cycles including the PO process
• Reporting/Tracking Customers Accounts
• Creation and preparation of Accounts Receivable Aging and other reports
• Documentation Requests
• Analyze and resolve any customer inquiries in a professional manner
• Manage Accounts Receivable Collection Process
• Work with other departments to integrate collection procedures
• Assist in year-end audit and additional projects as needed
• Banking- Manage posting of cash in timely manner
• Review and approve set up of customer accounts
• Reviewing customers D&B reports
• Setting up customer credit limits and determine when to place credit holds and update parties when credit holds are placed
• General Administrative Duties as needed

REQUIREMENTS

• Bachelor’s Degree in related field preferred
• Preferred 10+ years’ experience in collections with 5 years of collection management
• Knowledge of A/R industry statistics and KPI’s
• Team oriented with effective communication skills
• Strong computer skills - detailed knowledge of Excel spreadsheets
• Experience with Microsoft Dynamics a plus
• Attention to detail and accuracy
• Multi-tasking skills

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee stock purchase plan
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Jessup, MD 20794: Reliably commute or planning to relocate before starting work (Required)

Experience:

• collection management: 5 years (Preferred)

Work Location: One location

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