Do you enjoy Customer Service? Mancan is working with a local company that has an immediate opening in their customer service department. The hours are 8am - 7pm Monday-Friday. 8am - 5pm Saturdays.This is a full time position. Pay will start at $15 an hour. Customer Service Associates are responsible for assisting customers with any inquiries while ensuring the highest standards of customer service are met.

Job Requirements:
Excellent communication skills (written and oral)
Must have clerical knowledge
Must be organized and detail oriented
Problem-Solving skill-Must be vaccinated

Duties include:
Assist external and internal customers by phone.
Provide accurate information to customers. Explaining products,
services, and policies in a way that’s easy for the customer to
understand.
Deliver superior customer service with a friendly demeanor, a can do
attitude, and willingness to help at all times.
Responsible for working with consumer banking products - money
transfers, closing/ordering debit cards, processing loan payments,
ordering checks, explaining fees, answering general banking
questions, etc.
Troubleshoot online banking and mobile app issues – asking customer
questions to determine and resolve issues without being able to see
what the customer is seeing.
Work closely with partnering bank departments to assist customers.
Adhere to call center guidelines such as call handling and wrap up
times.
Have knowledge of /or willing to learn bank systems such as IBS,
Harland Clarke, Image Centre, Lotus Notes, etc.
Hours assigned on a rotating schedule in order to provide coverage
for the department’s hours.

Mancan offers our temporary employees full benefits such as paid vacations, holidays, 401K, as well as vision, dental, and medical. Some of the best companies in the area use Mancan Staffing including Fortune 500 companies. It’s a great opportunity for you to get your foot in the door with some of the area's top companies.

We take applications Monday-Friday, 8am-3pm. Please bring 2 forms of government ID and resume. Mancan Temporary Staffing Employment Agency is located at 112 Putnam Street, Marietta, OH, 45750. Using Google for jobs? Or searching Jobs Near Me? Call Mancan today 740-373-9675
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