Job Detail

Customer Service Associate

Customer Service Associate

Lefebvre's Carpet

Elk River, MN

Job ID : 374f2f71563035376b4164322f4e653145673d3d

Job Description :

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information, and creating a welcoming environment for our customers. Keep your day interesting by generating sales on the showroom floor, and helping a customer create their dream home flooring renovation.

Responsibilities:

  • Handle customer inquiries
  • Provide information about the products and services we provide
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Schedule product ordering, deliveries, and installation

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift
  • No nights

Weekly day range:

  • Monday to Friday

Work Location: One location

Company Details :

Name : Lefebvre's Carpet

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Details

: Elk River, MN

: 15 USD HOURLY

: 14 days ago

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