Job Detail

Customer Service, CSR. Must reside in South Dakota. NOT A REMOTE JOB

Customer Service, CSR. Must reside in South Dakota. NOT A REMOTE JOB

605 Lending

Flandreau, SD

Job ID : 374f2f715755522f6c4152782f4e6d3446513d3d

Job Description :

FSST Management Services, LLC/ 605 Lending

Customer Service Representative/ Must be a South Dakota resident.

$500.00 sign on bonus paid out after 120 days of continuous employment!!!!!!

Full-Time Employment – Openings Ongoing

Highlights: $17- $20 per hour Depending on Experience

Monday through Friday Hours; Daytime 8 am 5 pm. Weekends Off!

Flexible Day Schedules Available.

Earn $1 extra per hour for Bilingual Spanish Speakers!

Generous Benefits Package: Health, Dental, Vision and Life Insurance

10 paid Holidays

Casual Dress Code

Eligible to work from home after probationary training period of 6 months to a year.

Job Summary:

The Customer Service Representative is responsible for providing outstanding customer service for all 605 Lending Customers. This position fields incoming phone calls, emails and/or live chats from customers to address a variety of needs and follows up on voicemails and emails sent by customers as well as placing outbound calls to customers.

Education and Experience:

  • High School Diploma or equivalent required.
  • Minimum of 1 year experience preferred working in customer service in a call center environment.
  • Must have excellent and professional verbal communication skills; required to speak with proper grammar, excellent enunciation, and a friendly tone of voice.
  • Must have effective and professional written communication skills.
  • Operates with a Customer Service mind set; identifies customer needs, adjusts approach based on customer needs, has a helpful and courteous attitude.
  • Handles all customer calls with a positive attitude; demonstrates initiative and creativity in identifying customer and business needs.
  • Able to work in a fast paced and changing work environment.
  • Ability to manage multiple tasks, effectively manages time, and prioritizes work responsibilities appropriately while maintaining attention to detail.
  • Ability to calculate basic math (addition, subtraction, multiplication, division) without use of calculator.
  • Proficient in typing and 10-key.
  • Proficient in Microsoft Office Applications (Word, Outlook, Excel) and Internet Explorer.

Must submit to background check and pre-employment drug and alcohol screening.

Work Remotely

  • No

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: One location

Company Details :

Name : 605 Lending

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Details

: Flandreau, SD

: 17 - 20 USD HOURLY

: 699 days ago

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