We are seeking a Customer Service Rep. Looking for someone who is confident, compassionate, detail-oriented, computer savvy and enjoys working with people. Insurance experience preferred, but not required. 4 days/week. For an employment application & job description, stop in our office or call 320-468-2525 to have one emailed to you.

CUSTOMER SERVICE REP

Job Description

*Provide clients with outstanding customer service in person, on the phone and via email communication.

*Process new policies, endorsements, cancellations and claims per customer or company requests.

*Handle various accounting transactions including billing and accepting payments.

*Communicate with customers and companies regarding quotes, endorsements, policies, etc. Communicate with coworkers about the status of work verbally, via email and use of agency management system.

*Verify all incoming and outgoing communication for completion and accuracy.

*Maintain knowledge of the policies and procedures of the various companies with whom we write business.

*Various administrative duties such as answering phones, taking messages, filing, scanning, copying, mailing and data entry.

*Be proficient in the use of our agency management system and quoting software.

*Be familiar with Microsoft Outlook, Word and Excel as those are used often.

*Comply with MN rules regarding obtaining property/casualty insurance license and keeping it active.

Job Type: Part-time

Pay: $15.00 - $22.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Pierz, MN 56364: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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