Job Detail

Desktop Support Technician

Desktop Support Technician

RSI Cycles & Motors Ltd.

Suffern, NY

Job ID : 374f2f7156306c306b67467a394e6d3848413d3d

Job Description :

Work for a Global 500+ company in , USA as a Desktop Support Technician / Full Time Engineer

The target onboarding date is: as soon as possible.

Pay is 3400 USD (gross) per month.

Site Location: Avon Pl, Suffern, NY 10901

Resident onsite support services covering:

o Install, Move, Add/Change, De-Installation (IMACD)

o PC Installation / Replace

o Hardware Break-Fix

o For any In Warranty or Out of Warranty Break-Fix ticket when a part or a whole unit

swap is available to the Engineer, the ticket will be resolved by the Engineer

o Asset Management

o Desk side Software Support (DSS) – On-site remedial software services

o Hand & Eyes Support

o Tape Handling

o Print Services Support

o Meeting/Event Support

o Logging tickets for vendor support and escorting vendors on site

o IT stock management

o Assist with Non Standard Service requests (NSSR)

· Hardware Supported

o Personal Computers and notebooks

o Printers

o Tablets, Thin Clients, Smartphones

o Touch panels

· Software Supported

o Operating System

o Office Suites

o Browsers

o Project Management Tools

o Communication Platform

· Remote Site Support

o Use remote support tools provided by client

o Video and audio Microsoft Teams call support

o Remote stock management

o Shipping equipment between sites

Essential Skills

Behavioural Friendly, calm, can work under pressure

Job Type: Full-time

Salary: $3,400.00 per month

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • Are you happy with the role being onsite and not remote?
  • Do you speak fluent English and have the right to work in the USA?
  • What's your email and phone number to be used in a potential interview?
  • What's your earliest start date?
  • Are you happy with the proposed salary of 3400 USD (gross) monthly?

Experience:

  • Desktop Support: 2 years (Required)

Work Location: One location

Company Details :

Name : RSI Cycles & Motors Ltd.

Headquarter : London, United Kingdom

Revenue : Unknown / Non-Applicable

Size : Unknown

Type : Company - Public

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Details

: Suffern, NY

: 3400 USD MONTHLY

: Today

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