Job Description: Development Manager

General Position Information:

• Full Time 30 – 40 hours per week
• Non-exempt from overtime benefits

Benefits Package includes Dental, Vision, Medical, Alternative Healthcare (chiropractic & acupuncture), Life Insurance, 14 paid holidays and access to a CalSavers Retirement fund as well as Aflac Insurance at group rates. This benefits package is valued at approximately $8,000 per year.

Hourly Compensation: $26 - $45/hour DOE

Responsible to:
Executive Director

Summary of primary job functions:

Walnut Avenue Family & Women’s Center (Walnut Avenue) is a nonprofit organization in the City of Santa Cruz (http://www.wafwc.org/ ). The Development Manager is a vital member of the
Resource Development Department and sits on the agency’s Leadership Team. Under the supervision of the Executive Director, the Development Manager is responsible for spearheading major fundraising and development efforts that support the work and mission of the organization. They will manage donor relations and recognition/appreciation, facilitate agency campaigns, supervise the ‘Friends of Walnut Avenue’ fundraising volunteers, create and manage fundraising events. This year marks our 90th anniversary, and therefore, a lot of opportunities for community engagement and fundraising.

Duties and Responsibilities

Fundraising and Development Strategy and Implementation

• Work with the Leadership Team, Board of Directors, and staff to identify funds needed, preferred funding targets, and approaches
• In coordination with the Board Development Committee, develop and execute the agency’s annual fundraising plan
• Coordinate agency campaigns including a Holiday Gifting Campaign, Turkey Drive, and

Back-to-School

• Create and execute a strategy for a large, sustained base of annual individual donors
• Develop and track proposals and reports for foundation and corporate fundraising
• Analyze & report donation metrics; and maintain/improve the quality of data from which they are drawn

Donor Relationship Engagement & Management

• Develop and maintain key long-term relationships between the agency and donors/prospects individually or by bringing people together through meaningful and engaging experiences which support our mission
• Increase numbers of monthly donors
• Cultivate and secure financial support from individuals, foundations and businesses
• Support the creation and distribution of a quarterly newsletter to raise awareness among donors and partners
• Maintain timely gift recognition programs including personalized thanks

(calls/cards/letters, etc.) with the help of an administrative assistant

• Input all cash and in-kind donations into the donor database in a timely manner
• Work with the Fiscal Manager to ensure proper tracking of all donations, and accurate reconciliation of monthly giving reports

Events

• In coordination with the Board Development Committee, design and coordinate special fundraising events such as buy-in events, fundraising house parties and/or fundraising brunches
• Ensure agency events comply with all laws and agency risk management policies and procedures
• Support the She.is.Beautiful 5k/10k race as long as the agency is the designated beneficiary, including volunteer recruitment, as well as other coordination as it relates to fundraising for Walnut Avenue
• Direct other major or minor fundraising drives as needed

Communications

• Oversee creation of publications to support fundraising activities including a quarterly newsletter and development related marketing materials
• In coordination with the Executive Director arrange and/or conduct speaking engagements to share information about Walnut Avenue Family & Women’s Center with the community for the purpose of fundraising
• Regularly attend the Board Development Committee meetings and full Board meetings to ensure necessary communication and engagement of the Board of Directors in line with strategic development objectives
• Regularly attend Leadership Meetings and Staff meetings to generate a general knowledge and appreciation for agency financial development among staff and to acquire insight into program activities and needs. When appropriate, engage staff in development efforts.
• Contribute to effective communication through the Friends of Walnut Avenue volunteers by ensuring knowledge of our programs and activities are being accurately represented
• Support Community Engagement Program activities

Friends of Walnut Avenue Management

• Recruit, on-board, supervise and support the Friends of Walnut Avenue volunteers, a group of community members who volunteer to support fundraising and development efforts for the organization
• Maintain safety and risk management standards related to the Friends program according to laws and agency policy & procedures
• Maintain volunteer records and track volunteer hours using the agency’s volunteer database

Ongoing Professional Development

• Constant learning about the organization’s areas of expertise and opportunities
• Staying abreast of philanthropic issues & trends
• Seeks technological and system upgrades that make donor giving easy & efficient for donors and staff

General

• Collaborate closely with Executive Director, staff, and Board of Directors.
• Supervise and collaborate with other fundraising staff and/or volunteers.
• Demonstrate professional conduct at all times.
• Perform other related duties as requested.
• Meet fundraising goals determined with the Executive Director and Board of Directors

Job Specific Knowledge, Skill & Abilities

• Excellent interpersonal skills
• Strong organizational skills and attention to detail
• Comfortable and skilled in public speaking and networking
• Must have a current class C driver’s license and be comfortable with driving agency vehicles regularly. Presentation of current driver’s license and proof of insurance is required upon hire and throughout employment
• Demonstrable or transferable skills in gift processing, and donor database management

(we currently use FastFund)

• Ability to apply a strength-based model to support employees and volunteers
• Ability to manage volunteers including: recruiting, on-boarding, setting clear expectations, having healthy boundaries, and addressing performance issues
• Proven success in financial development for a nonprofit organization. Experience demonstrating skills necessary to run capital campaigns and successful fundraising from multiple donor channels
• Experience in planning, leading, and managing development projects, including coordinating with peers to achieve desired outcomes, and tracking and reporting on progress
• Takes initiative, and actively and skillfully seeks to deepen current donor relationships and to forge new ones
• Skilled in creating powerful, compelling written and oral communications for fundraising
• Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audience
• Effective at working with others in teams to reach common goals and objectives
• Strong relationships with peers, across different levels of the organization and externally.
• Grant writing and management experience preferred

Agency Specific Knowledge, Skill & Abilities
Walnut Avenue Family & Women’s Center Complies with ADA including providing reasonable accommodations.

• Regular use of hands, wrists and finger movements; ability to perform repetitive motion

(keyboard), writing (notetaking). Ability to operate a computer keyboard and other office equipment

• Ability to sit and/or stand for long periods of time; twisting, bending, pushing, pulling, holding and lifting up to 40 lbs.
• Ability to hear normal speech, hear and talk to exchange information in person and telephone
• Ability to think and work effectively under pressure; decision making, maintain a concentrated level of attention to information communicate in person and by telephone throughout a typical workday; ability to understand and retain instructions from supervisor in person, by email or by telephone; attention to detail.
• High level of independence and critical thinking.
• English proficiency required (verbal & written)
• All offers of employment at Walnut Avenue are contingent upon clear results of a thorough background check/fingerprinting.
• If this position requires driving on behalf of the agency, a DMV background check will also be required.
• Competent computer skills including basic Microsoft Office knowledge
• Ability to professionally represent the agency through appropriate demeanor and attire
• Capable of working collaboratively and independently
• Maintain a high level of self-awareness and healthy boundaries
• Maintain and practice a comprehensive self-care routine
• Maintain flexibility regarding job roles and duties
• Capacity to assess, prioritize and manage multiple tasks simultaneously in a fast paced and ever-changing environment with minimal supervision
• Ability to efficiently evaluate and problem solve complex issues
• Fluent and articulate writing abilities
• Bilingual English/Spanish helpful but not required
• Commitment to maintain a mutually respectful & supportive work environment that values and empowers team members to collectively accomplish program goals

LGBTQ+ encouraged to apply

It is the policy of Walnut Avenue Family & Women’s Center (Walnut Avenue) to provide equal employment, volunteer, and services-related opportunities or ‘EEO’ to all persons regardless of race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability (including HIV and AIDS ), medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender expression, age (please note: 40 years and over is a legally protected class), sexual orientation, family or relationship model, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California

Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by federal, state or local law. Discrimination is prohibited in all aspects of Walnut Avenue business.

Job Type: Full-time

Pay: $26.00 - $45.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Overtime

Ability to commute/relocate:

• Santa Cruz, CA 95060: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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