Present data on monthly and quarterly calls to client teams, reviewing metrics and optimizations. Create, categorize and refine keyword lists as well as

Clean driving record for the last 5-years. Consistent communication with dispatch operators (20-minute limit for responding to messages).

The individual is also responsible for proactively driving the design and adoption of best-in-class controls, process optimization and innovation projects

Following up on many customer-related items (e.g. balance discrepancies, maintenance updates, sales & customer inquiries, introductory calls, etc.).

Clean driving record & valid drivers license. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.