We are looking to hire an efficient medical receptionist/scheduler to ensure that patients are correctly scheduled for appointments and procedures. The medical receptionist/scheduler’s responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying patient’s demographical information.

Scheduler Responsibilities:

• Scheduling, rescheduling, and canceling patient appointments as required.
• Answering patients’ questions regarding basic medical tests and procedures.
• Providing instructions to patients to ensure that they are prepared for examinations and procedures.
• Confirming patient appointments.
• Courteously receiving incoming telephone calls and taking messages as needed.
• Explaining financial requirements and obligations to patients and entering payments into the practice management system.
• Scheduling referral appointments and follow-ups.
• Verifying insurance details and informing patients of un-covered fees.
• Filing documents and organizing supplies.
• Issue medical files to persons and agencies according to laws and regulations.
• Distribute medical charts to the appropriate departments of the facility.
• Maintain quality and accurate records by following procedures.
• Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.
• Make sure all medical records are protected and kept confidential.
• File all patients' medical records and information.
• Supply the nursing department with the appropriate documents and forms.
• Complete clerical duties including answering phones, responding to emails, and processing patient admission/reception.

Requirements:

High school diploma or equivalent qualification.

A minimum of 5 years’ experience in a similar role.

Understanding of medical terminology and administration processes.

Proficient in information management programs and MS Office.

Outstanding communication and interpersonal abilities.

Strong attention to detail with excellent organizational skills.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Ambulatory surgery center
• Clinic

Medical specialties:

• Gastroenterology
• Medical-Surgical

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Chaska, MN 55318: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 10 years (Preferred)
• Medical scheduling: 10 years (Preferred)
• Medical billing: 6 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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