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Full-time Patient Service Representative

Full-time Patient Service Representative

Dental Care Alliance

Aventura, FL

Job ID : 374f2f71563039366b5156302f64433845413d3d

Job Description :

Overview:
We offer a competitive salary, plus benefits! Main Street Children's Dentistry and Orthodontics is looking for a
bilingual (English/Spanish)Dental Receptionist for our office located in Aventura, Florida. This is a full-time position that will include some Saturday hours. The Dental Receptionist we hire must have at least 2+ years experience working as a Receptionist in a dental office. We are looking for candidates that have exceptional customer service skills; strong communication skills; and the abilities to multi-task, prioritize and follow up to ensure best practices.
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients
Qualifications:
  • Experience working in a dental office
  • Knowledge of insurance plans (HMO/PPO)
  • Experience answering telephone
  • Must have exceptional customer service skills

At DCA we don’t just accept differences — we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today’s changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.
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Company Details :

Name : Dental Care Alliance

CEO : Jerry Rhodes

Headquarter : Lakewood Ranch, FL

Revenue : $500 million to $1 billion (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Health Care Services & Hospitals

Sector Name : Healthcare

Year Founded : 1991

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Details

: Aventura, FL

: 30277 - 39541 USD ANNUAL

: 90 days ago

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